Executive Director

Positional Overview An Executive Director oversees and demonstrates ownership for the overall growth and continuous development of each operational line of business (Quality, Food Safety, Hospitality, and Drive-Thru). They ensure Operational Excellence and that we are executing on all tenants of the Winning Hearts Every Day strategy. General Duties & Responsibilities Oversees all restaurant operations (AM focus: breakfast & lunch. PM focus: afternoon and dinner.) Develops a culture of growth-minded team members & leaders, primarily serving as coach to respective Coordinators Creates a culture of product knowledge, stewardship, excitement, and generosity Maintains vision alignment with Operator and Director team Collaborates, partners, & supports the Marketing and Talent Directors in their department initiatives Executes leadership and people development for full team Displays high sense of ownership over their daypart and its results, accountability over our systems, and passion about high standards Creates, leads, and implements systems that are the standard for operational innovation and a high performance team Oversees disciplinary actions and accountability through point systems Submits monthly business goals meant to drive performance in the business and stimulate growth Must be 18 years or older with relevant Chick-fil-A leadership experience. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Chick-fil-A Shepherd Rd. is locally owned and operated by independent, franchisee Operator Kara Kirkland. This location does business under the entity Kirkland Ventures, LLC. #J-18808-Ljbffr