MSP Specialist, Contingent Workforce Program II

MSP Specialist

The MSP Specialist will be part of the Contingent Workforce Program Office supporting the day-to-day operations of the client’s Contingent Workforce Program, serving as a primary point of contact for hiring managers and suppliers. Responsible for requisition management, Magnit VMS administration, worker lifecycle support, and delivering a high level of customer service.

Responsibilities:

• Support day-to-day contingent workforce program operations.
• Partner with hiring managers to qualify requisition needs, coordinate processes, and provide program guidance.
• Create and manage requisitions within Magnit VMS.
• Coordinate with staffing suppliers on candidate submissions and hiring activities.
• Support onboarding, extensions, transfers, and offboarding of contingent workers.
• Build strong relationships with hiring managers, suppliers, and stakeholders.
• Resolve issues and inquiries in a timely manner and ensure follow-through.
• Maintain accurate worker and assignment data within the VMS.
• Ensure compliance with standard operating procedures and program requirements.
• Support process improvements that enhance efficiency and user experience.
• Assist with reporting and data validation activities.

Qualifications:

• 3+ years of experience in MSP services, staffing account management, or contingent workforce programs.
• Hybrid role. Work onsite and remotely based on business and client requirements.
• Experience working in a fast-paced, customer-focused environment.
• Exceptional skills in client and stakeholder management.
• Strong client service, communication, and stakeholder management skills.
• Ability to work independently and collaboratively within a team environment.
• Experience with Magnit VMS preferred.
• Proficiency with Microsoft Office and Excel.
• Education: Bachelor’s or Associate’s degree OR equivalent work experience in Procurement, Contingent Workforce, Human Resources, or related field.

About us: At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A - Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.