Federal Way Property Manager

Benefits:

Paid time off

401(k) matching

Bonus based on performance

Company parties

Job Title: Property Manager Job State: Full-Time / 40 hours per week Reports To: Portfolio Manager

Location: Federal Way, Auburn, Kent, Renton, Tacoma

Company Description

Haven Property Management is a full-service residential management company based in Federal Way, WA. Focused on simplifying property management, we offer tailored solutions to assist homeowners with rental properties in the Puget Sound region. Our primary goal is to help property owners maximize the value of their real estate investments while fostering strong, lasting relationships. At Haven, we are committed to ensuring seamless and transparent property management experiences for both property owners and tenants.

Role Description

Property Managers are directly responsible for the relationships between homeowners, tenants, and Haven Property Management. Being a good steward of the property owner's interests while providing a safe and enjoyable experience for our tenants. Selling the service offerings of Haven and representing the company standards at the highest levels. Clear communication with clients and intercompany personal to deliver in the required timelines at or above set expectations.

Qualifications

Washington State Real Estate License (non-negotiable)

Property management experience, including tenant relations, rental inspections, lease administration, and coordinating maintenance

Communication skills, problem-solving, and ability to provide exceptional customer service

Organizational and time-management skills to handle multiple tasks efficiently

Proficiency in technology tools and software used for property management

Understanding of local property management laws, regulations, and best practices

Prior experience in the real estate or property management industry is a plus

Important Note: This role involves scheduling and driving between rental properties, and would require an applicant to have their own vehicle, cellphone, and home computer/laptop, if working remotely. Desktop computer and desk phone provided at office. Primary responsibility for role will be all tasks that are onsite at rental homes.

This includes but is not limited to, tenant placement, move-in and move-out processes.

Areas of Responsibility:

· Owner leads (follow up, follow through)

· New owner meetings and property evaluations

· Owner management agreement execution

· Preform property pre-inspections, present and execute on agreed items

· Property upload into AppFoilo (go-live when applicable)

· Property Showings

· Tenant application review and presenting the primary applicant

· Perform move-in process with tenants

· Perform property inspections

· Process lease renewals when applicable

· Perform move-out process and manage turn work

· Ongoing tenant relations (HOA notices, delinquencies, etc.)

· Ongoing owner relations (owner check-in, fielding direct calls, etc.)

· Property escalations from other departments

Job Requirements:

· Real Estate license for the appropriate state of business

· Personal computer with access to Microsoft Office products

· Personal cell phone

· Driver’s license with reliable transportation

· Understanding of AppFolio, Monday.com, Microsoft Teams and Office software programs

· Solution based out of the box thinking

Salary: $4000 monthly plus bonus

Benefits:

401(k)

401(k) matching

Flexible schedule

Professional development assistance

Schedule:

Monday to Friday

On call

Weekend availability

Supplemental pay types:

Bonus pay

Experience:

Customer service: 1 year (Preferred)

Property Management: 1 year (Preferred)

Appfolio: 1 year (Preferred)

License/Certification:

Driver's License (Required)

Washington Real Estate License (Required)

Flexible work from home options available.