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Lead Voice Support Product Owner — IVR & Call Routing

Bridgestone America, Inc.

Bridgestone America, Inc. is looking for a Product Owner specializing in voice support to manage the product backlog and work with cross-functional teams. Candidates should have 3–5 years of experience in Product Ownership and 2+ years working in telephony or contact center platforms. Responsibilities include writing user stories, optimizing call flows, and ensuring features meet operational needs. The role offers a dynamic work environment with opportunities for professional growth and development. #J-18808-Ljbffr Bridgestone America, Inc.

Vacancy posted 1 day ago
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