eBilling Analyst - Remote (Legal Services)

eBilling Analyst - Remote (Legal Services) Full-time Department: Legal & Document Processing Shift: Monday-Friday, 8:30am-5:30pm Responsibilities Work directly with the client’s E‑billing Manager on any ad‑hoc e‑bill related management/client requests Responsible for the submission of electronic invoices and accruals to clients on a monthly basis, overseeing the transition of clients to e‑billing, and providing follow‑up support to attorneys and clients in all aspects related to electronic billing Handle heavy volume of highly complex e‑submission assignments for key corporate clients; ensure all client guidelines, internal protocol, and firm’s guidelines are followed during submission process Act as liaison between billing attorney/secretarial staff and clients’ staff assigned to electronic billing by providing expert level subject matter support Liaise with billing attorney/secretary and client representatives in the resubmission of invoices; ensure corrective action is in place for future submissions Populate, maintain, and update data for assigned clients in the billing system and clients’ external web applications; ensure all relevant information is updated and correlated in the firm’s billing system Work collaboratively with the department’s supervisor to support e‑billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub‑systems Perform ad‑hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected invoices Qualifications Associate degree or advanced degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history 1+ years of e‑billing experience within a corporate law department or law firm. Knowledge of legal billing and Middleware systems a plus (i.e., Legal Exchange, Ty Metrix 360, Legal‑X, Serengeti/Legal Tracker) Proven knowledge and experience with BillBlast. Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats is a plus. Proficiency with Windows‑based software and Microsoft Applications such as Excel, Word and Outlook, and ability to create, edit, and present complex data, analyses, and ad‑hoc reports. Strong reading comprehension, analytical and problem‑solving skills. Multi‑task, use time efficiently and perform professionally and at a high level under tight deadlines and in a fast‑paced, ever‑changing work environment, and successfully prioritize and adapt to changing demands. Able to influence/steer at a senior and executive level within and outside client groups Compensation and Benefits Thesalary range for this role at the noted RRD location is $28.00 - 30.00/ hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call‑in, and/or stand‑by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. Employment Conditions All employment offers are contingent upon the successful completion of both a pre‑employment background and drug screen. #J-18808-Ljbffr