Account Manager

Job Description

Life at INE

At INE, we envision a world where businesses execute with more security, stability, confidence, and readiness. Our mission is to be the leader in creating technical experts to help businesses compete and thrive.

INE is an award-winning IT training platform providing a hands-on, immersive learning experience in Cybersecurity, Networking, Data Science, and Cloud. For two decades, INE has been a trusted partner in the professional growth and certification of the brightest talent in IT—from individuals to Fortune 500 organizations.

Our Core Values are the compass that guide our personal and professional performance as we build something exceptional as ONE:

• Relationships Matter
• Pursue the Unknown
• Our Word Defines Us
• Embrace Accountability
• Act as ONE

Responsibilities:

• Grow revenue within existing accounts by identifying and successfully driving upsell and cross-sell sales opportunities
• Fluently articulate INE’s value proposition in a compelling and effective way
• Consistently meet and exceed quarterly expansion sales targets and productivity goals
• Insightfully map organizations and build relationships across client accounts
• Drive consultative solution sales cycles with clients and thoroughly understand their needs, goals, and challenges
• Serve as the primary point of contact for clients, and proactively communicate updates, progress, and issues.
• Develop and execute account plans that align with client objectives and drive revenue growth for the company.
• Collaborate with internal teams to deliver projects and solutions that meet client expectations and exceed service level agreements.
• Monitor and report on key performance indicators (KPIs) to track account health, identify trends, and make data-driven decisions.
• Develop proposals, contracts, and other documentation that accurately reflect client requirements and company capabilities.
• Accurately manage pipeline and forecast.
• Participate in industry events, conferences, and networking opportunities to expand the company's reach and knowledge.
• Continuously improve account management processes, tools, and methodologies to enhance client satisfaction and retention.

Required Experience:

• 5-7+ years of direct B2B account management and sales experience
• Experience selling to VP and C level executives
• Track record of success growing accounts
• Experience managing and closing complex sales-cycles using solution selling techniques
• Track record of consistent quota attainment
• Strong interpersonal and presentation skills
• Outstanding verbal and written communication skills.
• Willingness to travel up to 10%

Benefits:

• 100% employer covered health care plans (medical, dental, and vision)
• Matching 401k plan
• Paid Parental Leave
• Flexible PTO
• "Get Hungry, Get Certified” education program for professional growth

INE provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, INE complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.INE expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you need assistance or an accommodation in applying to an opportunity at INE, contact our People Operations department at View email address on click.appcast.io.