Business Development Manager

Introduction You’re the heart of Connection. A people person who loves to help, listen, and learn. Join our team of experts to grow your career and work side by side with specialists from the industry’s biggest tech manufacturers. Overview The Business Development Manager is a field-based position responsible for maintaining and growing existing key account relationships as well as identifying and generating new business in Small‑Medium Business (SMB) accounts with 250‑3,000 end users within a defined territory. The Business Development Manager’s overall responsibilities include meeting or exceeding Revenue and GP targets; prospecting and developing accounts through a strategic and consultative approach; and developing relationships with our strategic business partners/vendors to help us grow key/focus accounts. Other key responsibilities include: communicating Connection’s NSP value proposition, conducting Quarterly Business Reviews, doing strategic project planning, providing updates on new offerings and services, and serving as a trusted advisor. Typically presents to levels up to and including Manager, Director, and VP. May train/coach junior-level BDMs. Spends 80% of time on established accounts and 20% of time hunting for new business. Responsibilities Maintain and grow existing key accounts and develop new business accounts. Develop sales and account management strategies that will deliver revenue and GP targets within a defined territory of accounts. Meet weekly or bi-weekly with sales management on execution of business/account plan and calendar/pipeline. Develop strong relationships with inside account managers by regularly calling them to strategize around exiting accounts and engage them in new business opportunities. This includes site visits for face‑to‑face meetings 2 to 3 times per year. Partner with vendors to help grow and discover key accounts. Work closely with business partners (i.e., manufacturer field reps) to help penetrate accounts and win business. Have face‑to‑face meetings and/or regular calls with vendor reps to do strategic account planning. Emphasis on meeting with our top‑tier vendors. Maintain and build relationships. Deliver presentations to customers and prospects promoting Connection’s NSP capabilities and explaining the benefits and value of Connection as a complete solutions and services provider. Set up customer meetings and execute on those scheduled meetings, uncovering new opportunities while fostering long‑term relationships. Complete daily, weekly, monthly & quarterly administrative functions. Submit calendar/pipeline on a weekly basis & provide updates as needed. Complete all mandatory recaps within 3 business days for all customer meetings. Prepare quarterly and/or regular business reviews & customized customer presentations. Attend bi-monthly mandatory team & vendor calls. Plan travel logistics. Manage and submit expenses. Requirements Advanced Microsoft Office skills to include creating presentations, creating documents in Word to include advanced formatting, and creating Excel spreadsheets to include the use of macros. Moderate technical knowledge. Adept at proactively finding business opportunities with the existing customer base. IT sales experience with an emphasis on developing and growing customer accounts. Articulate with the ability to express oneself clearly and professionally in written and oral communication. Inquisitive information seeker with the ability to ask probing questions to uncover the root causes of problems. Perceptive with the ability to understand the needs and values of our customers. Good listening skills with the ability to receive information completely and understand what is being said. Strong organizational and time management skills with the ability to document activities, anticipate problems, plan schedules, and monitor performance according to priorities and deadlines. Quick study with the ability to master a situation or learn new things with minimal direction or training. Self‑motivated with the ability to maintain calendar/pipeline. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.” #J-18808-Ljbffr