Tier 2 IT Support Engineer: Microsoft 365 & Automation
Concept Plus LLC
Concept Plus is seeking a Tier 2 Help Desk Engineer to provide high-level IT support for 300+ users and optimize IT operations in a federal contractor environment. The role emphasizes strong Microsoft 365 administration, documentation, and cross-team collaboration. You will own Tier 2 issues, assist Tier 1 during spikes, and work with Tier 3 engineers on complex incidents, while enforcing security and compliance standards such as CMMC/NIST. #J-18808-Ljbffr Concept Plus
$75.2k - $158.1k
Job Title: IT Operations Specialist - Tier 2Job Category: Information TechnologyTime... ...:The CIS program supports our intelligence... ...and motivated Tier 2 IT Operations... ...implementation and transfer of engineered solutions through... ..., Splunk, or Microsoft SCOMBasic T-SQL queryingRequired...MicrosoftContract workWork experience placementFlexible hours- ...Virginia is seeking a Help Desk Technician Tier 2 to field and resolve tier 2 incidents escalated... ...-focused approach from a headquarters-based support center. You will manage Windows and Mac desktop issues, administer Office 365 and Google Workspace, troubleshoot mobile...SuggestedWork at office
$60k - $75k
...for a Help Desk Technician, Tier 2, to provide support from our Dulles, Virginia headquarters... ...Technical Experience Microsoft Windows Desktop OS... ...and support Microsoft Office 365 administration and support... ...Preferred Technical Experience IT Glue Sophos suite of solutions...MicrosoftFull timeWork at officeLocal areaRemote work- Federal Network Systems Engineer (Senior) Overview **... ...advanced operational support and infrastructure assistance... .... This role bridges Tier 1 support and Tier 1.5... ...and onboarding of Microsoft ExpressRoute infrastructure... ...with network automation and scripting (PowerShell...MicrosoftRemote workNight shift
- ...Help Desk Specialist (Tier I/II)to support a 24/7 mission-critical... ...complex issues to engineering, development, or system... ...preferred. Minimum 2–5 years of Help Desk,... ...Technical Support, or IT Support experience.... ...Linux, Active Directory, Microsoft 365, Exchange, or cloud-based...MicrosoftFor contractorsShift work
$103.8k - $218.1k
Job Title: IT Operations SpecialistJob Category:... ...Opportunity:The CIS program supports our intelligence... ...solutionsProvides comprehensive Tier 2 support, including... ...with Engineering resources for advanced... ...basicsSolarWinds, Splunk, or Microsoft SCOMBasic T-SQL queryingQualifications...MicrosoftContract workWork experience placementFlexible hours$65k
Growing Managed IT Services provider (MSP)... ...customer-focused Help Desk Engineer to join our Help... ...needed for onsite support service, and work remotely... ...sites providing Tier 2+ helpdesk support.... ...experience across Microsoft Azure/SharePoint/Teams/Office 365 platforms with a keen...MicrosoftWork at officeLocal areaRemote work- ...their best work in support of our clients.... ..., and sharp IT Systems & Support Engineer to join our team... ...will provide top-tier desktop support... ...internal expert for Microsoft 365 and SharePoint.... ...Provide Tier 1/2/3 desktop... ...or Python) for automation.· Experience managing...MicrosoftWork at officeLocal area
- ...point of contact for IT incidents and service... ...expanded focus on shift-left support, automation utilization, and... ...broader range of issues at Tier 1 through shift-left... ...escalations to Tier 2 · Utilize and... ...endpoint environments o Microsoft 365 / cloud-based...MicrosoftRemote workShift work
- ...provider that transforms IT concepts into... ...ambitious, detail-oriented Tier 2 Help Desk Engineer ready to take the... ...will provide high-level support to our 300+ users... ...operational bottlenecks, automate repetitive tasks, and... ...issues between core Microsoft 365 environments and 3rd...MicrosoftFor contractorsLocal areaFlexible hours
- ...Specialist, Tech Support EngineerInvestigates and resolves... ...that are escalated to Tier II from the NOC. Escalates... .... Supports a 24/7/365 facility. Note: Support... ...Degree and a minimum of 2 years of prior related... ...the use of all programs in the Microsoft Office suite....MicrosoftWork at officeNight shiftWeekend work
- ...available Federal Network Support Engineer to provide... ...resolution Contribute to PNAAS automation initiatives Document... ...operating procedures for Tier 1 activities Maintain... ...Coordinate with Microsoft’s partners (ATT, BT, Verizon... ...issues to Tier 1.5/2 support following established...MicrosoftContract workShift workNight shiftDay shift
$85k - $95k
...proactive and customer-focused Support Engineer II to join our IT team. This role is ideal... ...: Shift Schedule - Tier 2 Employee A Monday - Friday... ...) ~ CompTIA A+ ~ Microsoft Certified: Azure Fundamentals... ...Microsoft Certified: Microsoft 365 Fundamentals (MS-900) ~...MicrosoftContract workInterim roleRemote workMonday to FridayFlexible hoursShift workNight shiftWeekend work$50k - $64k
...Job Description Job Description Tier 2 Mac/Windows Support Specialist Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean... ...operating systems ~ Working knowledge of Microsoft Office Suite ~ Excellent...MicrosoftFull timeContract workWork experience placementWork at office- ...for considering IT Concepts dba... ...skilled Senior IT Support Specialist /... ...combines hands‑on Tier 3 technical... ...the Tier 1/Tier 2 scope. Diagnose... ...and troubleshoot Microsoft 365, Entra ID,... ...reliability. Automation, Productivity &... ...Modern Workplace Engineering Build and maintain...MicrosoftInterim roleWork at officeLocal area
- Job Description Position Purpose: Provide day to day user support - resolve an average of 7 tickets per day for 65,000+ users and computers... ...repairs of desktops, laptops, servers and printers. Utilize Microsoft Remote Desktop (RDP) and CA Remote to install/configure...MicrosoftCivilian ContractorFull timeWork at officeLocal areaRemote workWeekend work
$70k - $90k
...serving as a chosen IT services and... ...level, white-glove support. Opening Position... ...seeking an Escalations Engineer with MSP experience... ...Act as the Tier 3 escalation point... ...Mentor Tier 1 and Tier 2 engineers Technical... ...~ Expertise in Microsoft 365, Azure AD, and Entra...MicrosoftFull time- ...talented and organized IT Technician. This... ...technical support across various... ...Directory, Office 365, and cloud-... ...and mentoring to Tier 1 technicians to... ...including IT, sales, engineering, and product... ...A+, Network+, or Microsoft certifications are... ...U.S. citizens, (2) legal...MicrosoftPermanent employmentWork at office
- ...are a leading provider of IT Support services and technology solutions... ...looking for a full-time Tier 1-Tier 2 Windows Desktop and System engineer who can be part of a... ...requests for end users on Microsoft Operating Systems, Microsoft 365, environment through Chat,...MicrosoftFull timeWork at officeRemote work
- ...Description We are seeking a Tier 2 IT Help Desk Technician to provide on-site technical support for a Federal Government client... ...and general desktop support in a Microsoft Windows environment. The... ...2016/2019, Outlook, Microsoft 365, VPN, and networked printers....MicrosoftWork at officeRemote work
- ...Responsibilities: - Provides close technical support and input on the application of Microsoft technology to a defined business segment - Provide second tier operations support for the Active... ...Substitution: For each year of degree required, 2 years of experience may be substituted...Microsoft
$112k
...Level & Senior-Level (2 Openings) Summary... ...provide technical support to end users by... ...help desk systems and IT service management... ...CompTIA Security+ ~Microsoft Certified: Endpoint... ...~Microsoft 365 Certified: Fundamentals... ...in Agile Software Engineering, Cloud Solutions, Cyber...Microsoft- ...Sr. IT Support SpecialistThe Sr. IT Support Specialist is the face... ...client call. You will own Tier 1 and Tier 2 support for our headquarters... ...staff, administer our Microsoft 365 and Entra ID environment,... ...repetitive work that AI or automation could take off their plates...MicrosoftWork at officeRemote work
$75k - $90k
...Technologies. Job Title: Desktop Engineer Location: Anchorage,... ...and improving IT infrastructure by providing comprehensive support for end‑user devices,... ...something like Microsoft Autopilot in a previous... ...ITSM platform. Handle Tier 1 and Tier 2 escalations and collaborate...MicrosoftContract workWork experience placementWork at officeLocal area- ...Dynamics Information Technology (GDIT) is seeking a highly skilled IT Engineer with strong experience in Linux system administration and strong competency in Microsoft Enterprise Systems to provide Tier 2 support for a large Federal Intelligence Agency. This role is part of...MicrosoftWork at officeRemote work
- Piedmont Global is seeking a Sr. IT Support Specialist to anchor daily IT operations at our Arlington, VA headquarters. You will own Tier 1 and 2 support for HQ and remote staff, administer Microsoft 365 and Entra ID, and manage the device fleet through Intune. You’ll train...MicrosoftRemote work
$28 - $32 per hour
...detail-oriented and proactive Technical Support Specialist to join our IT operations team on a temporary... ...1. Identity & Access Management (Tier 1/2) Perform password resets and unlock... ...similar IAM) and Google Workspace/Microsoft 365. OS Knowledge: Troubleshooting...MicrosoftHourly payTemporary workWork at officeRemote work$80k
...our shareholders, and to support our local community.” A... ...seeking an experienced IT Support Specialist who will... ...resolve escalated Tier 1 service desk tickets.... ...password resets. Assist with Microsoft Entra ID (Azure AD) administration... ...applications, Office 365, Remote Desktop,...MicrosoftLocal areaRemote workRelocation- ...Construction USA is seeking an IT Support Specialist to work as part of... ...you will be responsible for Tier 1-2 support for desktops with... ...DHCP, DNS, SharePoint, Office 365, antivirus, spyware removal,... ...and backup/restore processes Microsoft training and related certifications...MicrosoftFull timeTemporary workFor contractorsSeasonal workWork at officeRemote workFlexible hoursShift work
- ...Job Description Description: The IT Technical Support Specialist will provide hands-on technical... ...successful candidate will provide Tier 1 and Tier 2 technical support, troubleshoot hardware... ...support via telephone, email, Microsoft Teams, and enterprise ticketing systems...MicrosoftContract workFor contractorsInterim roleWork at officeLocal area
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