Tier 2 IT Support Engineer: Microsoft 365 & Automation
Concept Plus LLC
Concept Plus is seeking a Tier 2 Help Desk Engineer to provide high-level IT support for 300+ users and optimize IT operations in a federal contractor environment. The role emphasizes strong Microsoft 365 administration, documentation, and cross-team collaboration. You will own Tier 2 issues, assist Tier 1 during spikes, and work with Tier 3 engineers on complex incidents, while enforcing security and compliance standards such as CMMC/NIST. #J-18808-Ljbffr Concept Plus
Vacancy posted 4 days ago
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