Field Service Technician (Forklift)

Field Service TechnicianG&W Equipment, Inc. is a family-owned dealership for CAT® Lift Trucks, Mitsubishi Forklifts, and Jungheinrich Forklifts. We provide sales, service, and support for material handling and aerial equipment across North Carolina, South Carolina, and Georgia.A Field Service Technician for our Charlotte, NC branch provides service and repair for forklifts and material handling equipment at customer facilities. This role requires strong diagnostic and troubleshooting skills, the ability to work independently in the field, and a commitment to delivering safe, reliable repairs that keep customer operations running smoothly.Key ResponsibilitiesDiagnose and repair forklifts and material handling equipment (electric, LPG, diesel, and gas)Perform planned maintenance, safety inspections, and emergency repairsTroubleshoot mechanical, electrical, hydraulic, and electronic systemsCommunicate clearly with customers regarding repairs, recommendations, and equipment statusComplete service reports and documentation accurately and on timeMaintain service vehicle, tools, and inventory in a professional mannerFollow all safety policies and proceduresQualifications2+ years of experience repairing forklifts or heavy equipment preferredExperience working with multiple brands of forklifts preferredStrong mechanical, electrical, and hydraulic troubleshooting skillsAbility to work independently with minimal supervisionValid driver's license and clean driving recordGood communication and customer service skillsAbility to lift up to 50 lbs and work in varying environmentsWhat We Bring to the Table:G&W Equipment, Inc. offers stability, career advancement, a positive work environment, and employee referral incentives.Competitive compensation and PTOExtensive hands-on training and advancement opportunitiesFlexible hours with the opportunity for overtime401(k) plan includes a 100% company match up to the first 6% of savingsMedical (HSA and PPO options), dental and vision insuranceShort and long-term disability - no cost to you!Life insurance - company paid with option to purchase moreEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.