Office Coordinator

Job Description

Job Description

Join Our Team as an Office Coordinator at Family Medical Group!

Are you a proactive, detail-oriented professional with a passion for patient care and front desk operations? Family Medical Group, a leading healthcare group in South FL, is seeking a skilled and enthusiastic Office Coordinator to join our team. If you have experience in primary medicine, ortho, or pain management, we want to hear from you!

Position: Office Coordinator / Front Desk Receptionist
Job Type: Full-Time
Salary: $18.00 - $20.00 per hour, based on experience

Why Join Us? At Family Medical Group, we value our employees and offer a supportive environment that encourages professional growth. You’ll play a pivotal role in ensuring our office runs smoothly, and your contributions will directly impact the patient experience.

What You’ll Do:
Office Coordinator Responsibilities:

• Greet and assist patients in a courteous and professional manner.
• Schedule appointments efficiently and maintain accurate appointment records.
• Handle patient documentation while adhering to HIPAA protocols.
• Verify insurance information with precision.
• Facilitate patient follow-ups and scheduling services.
• Collect payments and manage financial transactions.
• Maintain a clean and organized reception area.
• Respond to patient inquiries and concerns promptly and professionally.
• Contribute to a positive team environment by completing relevant tasks.
• Proficiency in ChiroTouch and E-Clinical Works EHR systems is a plus.
• Bilingual skills in English and Spanish are required.

What We’re Looking For:

• Bilingual: Must be fluent in both English and Spanish.
• Detail-Oriented: Excel at managing details meticulously, ensuring accurate scheduling and data entry.
• Excellent Communication Skills: Proficient in both verbal and written communication.
• Organizational Skills: Thrive in a structured environment, managing multiple tasks without errors.
• Problem-Solving Abilities: Resourceful and efficient at resolving conflicts.
• Adaptability: Ready to take on new challenges and adapt to changes in workflow.
• Empathy and Interpersonal Skills: Connect with patients, understanding their needs while maintaining professionalism.
• Team-Oriented: Work well in a collaborative environment and contribute positively to the team dynamic.
• Reliability and Punctuality: Dependable in maintaining scheduled hours and meeting deadlines.
• Tech-Savvy: Comfortable using scheduling software and other computer systems.
• Customer Service Orientation: Focused on providing exceptional service to patients and staff alike.

Benefits We Offer

• Dental Insurance
• Employee Discount
• Health Insurance
• Paid Time Off
• Vision Insurance

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday
• Possible Weekends, rotating every other

Experience:

• Customer Service: 2 years (Required)
• Healthcare: 2 years (Preferred)
• Microsoft Office: 2 years (Required)
• Administrative Experience: 2 years (Required)

Application Question:

• Do you have your own reliable transportation?
• Are you will to travel to other locations if needed to assist with coverage?

Education:

• High school or equivalent (Required)

Language Requirements:

• English (Required)
• Spanish (Required)

Work Location: In-person

Ready to Make a Difference? If you’re passionate about healthcare and have the skills and experience we’re looking for, we encourage you to apply. Submit your resume and a cover letter detailing your relevant experience and why you're the ideal candidate for this position.

How to Apply: Please submit your resume and cover letter. Family Medical Group is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person