Customer Development Manager - Costco

Established in 1806 as a small soap and candle business in New York City, Colgate‑Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet. Colgate‑Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world. A career at Colgate‑Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness. Job Title: Customer Development Manager – Costco Travel Required: up to 10% of time Location: Seattle, Washington (field based in the Seattle Metropolitan region). Remote work is possible. No Relocation Assistance Offered. As the Customer Development Manager on the Costco team, you will have ownership and responsibility to deliver sales objectives on volume, spending and customer execution via effective customer engagement and internal collaboration. You will formulate and execute our strategic plan, at the corporate and the divisional levels, to ensure maximum volume, profitability, and customer service. You will work with the immediate Costco team, Club team and other cross‑functional touchpoints in order to develop and implement business plans with excellence. By leveraging the customer strategy, you will champion solutions that enable Colgate‑Palmolive to drive growth and member engagement at Costco. You will demonstrate consumer insights associated with strong Colgate‑Palmolive brand equities to drive incremental growth and strengthen the customer investment strategy that is consistent with Retail Environment strategy, brand strategy and shopper insights. Responsibilities Identify areas of opportunity for products and programs. Develop customer strategies that incorporate consumer insights. Maintain an awareness of competitive activity. Demonstrate critical thinking, broad business acumen and ability to effectively deal with ambiguity. Establish partnerships with multiple parties including internal cross‑functional teams, divisional buyers and the customer merchandising team. These relationships thrive on mutual trust and integrity to achieve results and execute against strategy and goals. Influence the agenda through collaboration, negotiation and data‑driven thought leadership. Understand the product development and commercialization process. Seek opportunities to improve and seek creative solutions by adapting and adjusting the strategy with the customer, revisiting objectives and gaining insights from pre and post evaluation and ROI analyses. Understand business trends in each account through fact‑based analysis to include brand share, pricing, promotion levels, and trade class development along with understanding the effectiveness of different investment levers across the entire P&L. Required Qualifications Bachelor's Degree 5+ years of experience in sales, category management role(s) or similar roles Strong experience working with data and analytical tools Understanding of P&L management and good negotiation skills Solid understanding and experience working with syndicated service account, loyalty data (Nielsen, IRI) Proficiency in Microsoft Office and Google Suite (Sheets, Slides, Docs) Preferred Qualifications Experience working in consumer product goods Previous experience working with Costco or in the Club retail environment Compensation and Benefits Salary Range $109,600.00 - $137,000.00 USD. Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit‑sharing and long‑term incentives for executive‑level roles. Benefits include a comprehensive benefits package: medical, dental, vision, basic life insurance, paid parental leave, disability coverage and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours), 13 paid holidays, and paid sick leave adjusted based on role and location in accordance with local laws. Our Commitment to Inclusion We develop strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and foster an inclusive environment where everyone feels a true sense of belonging. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation. #J-18808-Ljbffr