IT Asset Management Specialist

Job Details Job Title: IT Asset Management Specialist Location: Kennesaw, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 298912 About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU! Location (Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Job Summary Ensures sufficient inventory levels to meet customer demand while tracking to reduce losses and inefficiencies. Accountable for the day-to-day maintaining, receiving, tracking and coordinating assets and consumables housed within the UITS warehouses and stockrooms. Provides governance of the data maintained for assets and consumables processed through the University Information Technology System department for KSU use. Involves several inventory control processes to count, examine, move, order, and dispose of stock as needed. Responsible for testing and verifying that technology equipment is in working order before final processing for use at KSU. Has an influential role in inventory planning and strategy. Responsibilities Maintains receiving, warehousing, and supports distribution operations by initiating, coordinating, and enforcing processes and procedures Organizes and maintains technology equipment stored in warehouses and stockrooms Maintains accurate records of all IT assets and respective locations Pulls stock and/or new items to stage the parts list for upcoming installations Conducts regular physical inventory counts and reconcile discrepancies with IT records Controls inventory levels by enforcing the use of standard processes, conducting physical counts, and supporting technology audits Responsible for developing the list and quantities for stock items and consumables ordered Ensures assets are properly maintained and tracked in the UITS IT asset and inventory management system Receives and evaluates new and returned technology equipment, assigns asset tags as required, tests for damage and proper operation, and ensures all equipment is updated in the UITS IT inventory and asset management system Engages with other technology staff to address KSU needs while ensuring governance of processes and data for all assets and consumables Uses analytical skills, creates system reports, monitors system output, and updates data to resolve issues and maintain accuracy of data Develops data queries, system reports, and/or analytical dashboards that meet the needs of the department to analyze data to identify trends, gaps, and opportunities for improvement in inventory management Uses analytical skills to monitor system output and update data to resolve issues and maintain accuracy of data Files various asset and inventory documents in accordance with IT Operation's processes and policies Manages assigned IT warehouses and stockrooms and responsible for the inventory of IT equipment, including receiving, processing, and tracking of IT assets Makes recommendations for updates and/or modifications to the IT inventory management policies and procedures, including asset tracking through surplus disposal, and ensures adherence to these policies and procedures Works closely with IT teams to coordinate the movement of IT assets and ensures the availability of inventory Participates on inventory process improvement teams and identifies improvement opportunities for potential integration into supply chain and inventory strategies Leads and contributes to various projects to improve processes and flow of assets and consumables Processes and maintains weekly equipment surplus, adhering to USG and DOAS procedures on removing university technology, maintaining accurate records of each transaction in the UITS IT asset management system Collaborates with cross-functional teams to identify and implement process improvements related to IT inventory management May be responsible for delivering items to campus locations Required Qualifications Educational Requirements High School diploma or equivalent Other Required Qualifications Current, valid and unrestricted driver\'s license KSU forklift training within 30 days of employment KSU driving requirements for UITS vehicles (i.e., Box Truck) within 30 days of employment Required Experience Three (3) years of related information technology, warehouse, and/or asset management experience demonstrating a progression of increasing responsibility. Preferred Qualifications Preferred Educational Qualifications An undergraduate or advanced degree from an accredited institution of higher education in Information Technology, Supply Chain Management, Business Administration, or related field Preferred Experience Proven experience with an asset and inventory tracking systems (i.e., ServiceNow) Proven experience with an ordering system (i.e., PeopleSoft) Abilities and Skills Knowledge, Skills, & Abilities Able to maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks Able to operate powered pallet jacks and/or forklifts Able to troubleshoot and/or install basic Audio/Visual equipment Able to identify and articulate process improvements for asset tracking and warehouse inventory Able to act as a customer advocate to continuously improve process responsiveness and customer service Able to coordinate and direct multiple teams Able to forecast future inventory requirements Able to achieve goals in a timely manner while providing excellent customer service Able to solve problems while ensuring compliancy rules and directives are followed while maintaining positive working relationships Able to anticipate problems and proactively develop appropriate solutions Able to appropriately assess and communicate risks, benefits, and alternatives Able to handle multiple tasks at one time meeting assigned deadlines Able to interface appropriately and professionally with students, faculty, staff, and grant sponsors Skills Self-starter with strong interpersonal, initiative, teamwork, problem solving, organization, communication (verbal and written), time management, and relationship building, along with an ability to translate between technical and functional teams Proficient with computer applications (Microsoft Excel an absolute) and programs associated with the position (i.e., Microsoft Office suite, ServiceNow, Peoplesoft) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette USG Core Values The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2. Additional policies and links are provided. Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University prohibits harassment or discrimination based on race, color, sex (including sexual harassment, pregnancy, and related conditions), sexual orientation, gender identity, ethnicity or national origin, religion, age, disability, veteran or military status, and more. See policy for details. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position may travel 1% - 24% of the time. Background Check Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process. Applicants for positions of trust may be disqualified if results confirm disqualifying history. All applicants are required to include professional references. Some positions may require additional screenings. #J-18808-Ljbffr Inside Higher Ed