Community Relations Specialist

Department: Job Description Summary: Position Responsibilities Direct, oversee, and participate in the development of Community Relations work plan; assign work activities, projects and programs; monitor workflow; review and evaluate products, methods, procedures and timelines. Participate in the development and implementation of all assigned goals, objectives, policies and priorities for programs and community events. Organize and execute community engagement strategies, projects, and events. Assist in the implementation and assign teams to projects following approval. Build relationships, maintain and elevate existing relationships. Attend regular meetings with community government leaders and stakeholders to develop partnerships. Build rapport with internal and external physicians. Maintain communication through email, newsletters, phone calls, and face to face meetings. Communicate and work with other service lines administrators, directors and departments for consistency of our brand’s representation. Review contracts, negotiate for best value and results. Move contracts through the vetting and approval process. Use analytic programs and tools like Tableau and Salesforce to find areas where further community engagement, marketing efforts and communications are required. Respond to customer (patient, physician, first responders, community leaders) inquiries, complaints, or issues in a timely and professional manner. Maintain relationships with healthcare groups. Develop marketing and promotional materials. Prepare and submit status reports on data finds and program outcomes. Scheduling meetings with potential referrers and developing physician referral programs. Identifying new business opportunities and collecting and analyzing market data. Finding new ways to increase patient volume at satellite locations. Qualifications License/Registration/Certification Not applicable Education Bachelors Degree required. Masters Degree preferred. Experience One or more years of marketing / public relations experience, sales experience and proven ability to network within key marketing territories and social circles. Benefits: Health benefits Life insurance Long-term disability coverage Healthcare spending accounts Retirement plan Paid time off Pet Insurance Tuition reimbursement Employee assistance program Wellness program On-site housing for select positions and more! Degree Requirements: Certification: More than 4,000 people work at Mount Sinai Medical Center at more than a dozen locations throughout sunny South Florida, including our flagship, 672-bed hospital on Biscayne Bay at the gateway to Miami Beach. We’re the largest, independent, not-for-profit hospital in South Florida, and we’re the only hospital Healthgrades recognized for four years running as one of the top 5% in the nation. Clearly, clinical excellence is at our core. #J-18808-Ljbffr