Senior Manager, Performance Optimization Global Capability Owner

Role Description

At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz.

To power this ambition with both speed and scale, we are embracing a new product-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes—not just outputs—and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you’ll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we’re building the right things, in the right way, at the right time.

The Global Capability Owner, Performance Optimization, provides hands-on product leadership and strategic direction for the product team within the Performance Analytics & Optimization suite in Global Customer Experience Operations. Reporting to the Suite Lead, this role serves as the primary Global Capability leader for the Performance Optimization team and partners closely with the Tech Leads, the Activation Lead, development teams, and/or vendor teams to ensure solutions are aligned with product priorities and global standards.

The Global Capability Performance Optimization team owns enterprise analytics products that measure campaign performance, optimizes marketing investment allocation, and delivers advanced modeling to drive ROI and engagement impact for HCPs, Patients, and Healthcare Organizations. As the Global Capability Performance Optimization Owner, you will have primary accountability for developing the Performance Optimization Global Capability, roadmap priorities, and measurable outcomes in collaboration with stakeholders for In-house Marketing Mix Solution & Digital Analytics products, ensuring capabilities deliver meaningful, measurable impact for users and the business.

Qualifications

• Bachelor’s degree in business, technology, marketing, science, or related field.
• 7+ years of experience in pharmaceutical, healthcare, or other highly regulated industries.
• Experience in digital product management, product ownership, or demonstrated experience managing the creation and delivery of a product roadmap within a cross-functional team.
• Experience working with performance analytics and marketing mix modeling platforms, including channel attribution tools, scenario planning solutions, promotional measurement frameworks, and enterprise BI reporting tools, within marketing analytics ecosystems.
• Advanced degree (MBA or relevant graduate degree) preferred.
• Experience working in a product operating model.
• Experience partnering with Product teams supporting digital and operational capabilities.
• Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics.

Requirements

• Experience designing scalable product frameworks, prioritization logic, and governance standards.
• Strong understanding of performance analytics platforms, marketing mix modeling ecosystems, and enterprise promotional measurement solutions.
• Familiarity with marketing analytics and scenario planning tools (e.g., marketing mix modeling platforms, BI tools such as Power BI), channel attribution solutions, and data pipeline platforms, or comparable platforms.
• Knowledge of promotional performance measurement, marketing mix modeling, channel attribution, scenario planning, and investment optimization frameworks applicable to the Performance Optimization product team.
• Experience working within Agile product development and product operating models.
• Experience with tools such as JIRA, Confluence, or similar product management and collaboration platforms.
• Experience partnering with end users across product discovery, design, and deployment.

Benefits

• Medical, dental and vision insurance.
• 401k retirement savings plan.
• Flexible paid vacation.
• Discretionary annual cash bonus or incentive compensation.
• Discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan.

Company Description

Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide.