Senior Director, Performance Management
$128k - $155kJones Lang LaSalle Incorporated
- # Senior Director, Performance ManagementAplikujremote type: Remotelocations: Sacramento, CAtime type: Full timeposted on: Opublikowano wczorajjob requisition id: REQ509081**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**Senior Director, Performance Management - JLL****What this job involves:** We are seeking a leader to join our team as Senior Director, Performance Management. This leader will lead performance delivery in a client-facing role, driving performance excellence across multiple accounts within the life sciences industry. This role will oversee performance management strategies and lead a team of performance managers who support client portfolios in life sciences and related sectors. This leader will foster cross-account collaboration, ensure alignment with client objectives, and lead the development and execution of robust performance management frameworks tailored to the unique requirements of life sciences environments. The Senior Director will provide strategic oversight, coaching, and leadership to performance managers while establishing standardized approaches that drive accountability and continuous improvement across all accounts. The ideal candidate will have extensive experience in integrated facility management within the life sciences industry, performance analytics, account operations, and team leadership, with a strong ability to develop performance frameworks, optimize measurement strategies, and implement data-driven improvement initiatives. This role provides a challenging and rewarding opportunity for a high-performing leader seeking to advance their leadership acumen and contribute to enterprise-level excellence within our organization.**What your day-to-day will look like:*** Lead the development and execution of enterprise-wide performance management strategies and frameworks tailored to life sciences clients, implementing standardized methodologies, tools, and best practices across the vertical.* Oversee a team of performance managers supporting multiple accounts, providing coaching, mentorship, and professional development while fostering a culture of accountability, continuous learning, and excellence.* Establish, monitor, and report on Key Performance Indicators (KPIs) aligned with client objectives, regulatory requirements (FDA, EMA, GMP/GLP), and organizational goals specific to life sciences operations.* Develop and deploy technologies and platforms for efficient performance data collection, analysis, and reporting, championing adoption of AI, RPA, and advanced analytics to drive operational efficiency in mission-critical environments.* Serve as primary strategic advisor to life sciences clients on performance excellence initiatives, partnering directly to translate business goals into measurable performance outcomes and operational excellence programs.* Act as primary point person for establishing performance standards and frameworks for new business opportunities and RFP responses, creating standardized scorecards and tools for rapid deployment in competitive situations.* Drive performance delivery from the client's perspective by establishing governance models, performance reviews, and continuous improvement programs that demonstrate tangible value and ensure regulatory compliance.* Enhance cross-account collaboration to improve knowledge sharing and ensure consistency in performance management approaches, while aligning strategies with client expectations unique to life sciences facilities.* Utilize performance data and advanced analytics to identify trends, gaps, and opportunities for improvement, developing corrective action plans to address performance issues and drive service delivery excellence.* Design and deliver training programs that strengthen performance management capabilities organization-wide, establishing succession planning and talent development strategies to ensure leadership continuity within the function.**Required Qualifications*** 10+ years of experience leading high-performing teams in facility management, performance management, workplace services, or real estate operations, with ***significant experience in the life sciences industry.**** Proven ability to develop and implement performance management programs across complex, multi-account portfolios in life sciences or similarly regulated environments, fostering a culture of ownership and continuous improvement.* Demonstrated experience leading and developing teams of performance professionals or operational leaders supporting life sciences clients.* Deep understanding of life sciences facility requirements, including cleanroom operations, laboratory environments, regulatory compliance (GMP), and critical infrastructure management.* Leadership presence and ability to constructively influence teams, clients, and stakeholders toward accomplishing shared goals in client-facing environments.* Strong background in KPI development, performance tracking, analytics, and process optimization within ***life sciences or highly regulated industries***.* Strong analytical and problem-solving skills, with experience in data-driven decision-making and advanced reporting.* Excellent communication, senior-level stakeholder management, and executive client-facing presentation skills with life sciences industry leaders.* Ability to drive operational excellence and innovation in a fast-paced, dynamic, multi-account environment serving life sciences clients.* Experience working within a supplier-client relationship in real estate portfolio management for life sciences organizations.* Familiarity with IFM technologies, workplace analytics, performance management platforms, and digital reporting tools used in life sciences facility management.* Strong understanding of change management, organizational development, and team leadership strategies applicable to life sciences operations.**Location**: Remote + up to 25% travelThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.**Estimated compensation for this position:**128,000.00 – 155,000.00 USD per year*This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.***Location:**Remote –Sacramento, CA**Job Tags:**If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!**Personalized benefits that support personal well-being and growth:**JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.**California Residents only**If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.
- J-18808-Ljbffr Jones Lang LaSalle Incorporated
Vacancy posted 1 day ago
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