Desktop Support Technician

Responsibilities Maintain detailed inventory of hardware and software being used at private practices Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs Properly image workstations and validate application functionality Deploy workstation setups and provide excellent cable management Assist/lead site deployments for end user hardware rollouts Imaging machines and proving Windows 11 upgrades Qualifications Excellent listening, questioning, and customer service skills Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned Ability to maintain composure, tact and effectiveness under stressful conditions Ability to organize information, efficiently manage time and balance multiple priorities Strong verbal and written communication skills, particularly an ability to relay technical concepts to a business audience An understanding of applications running in a Citrix environment and VDI Ideally 2-4 years of overall experience Additional Skills: Desktop, Windows 11, Troubleshooting, Customer service, Technical support, Office 365, Imaging, Active directory, Hardware, O365, Ticketing system Experience Level Intermediate Level Job Details Contract position based out of New York, NY. #J-18808-Ljbffr TEKsystems