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First-Line Technical Support Specialist - Ticketing Software

Gateway Ticketing Systems, Inc.

Gateway Ticketing Systems is seeking a Technical Support Representative for our Gilbertsville, PA office to deliver world-class first-level technical support to customers via phone, email, and the Customer Portal. You will resolve issues, document activity, and escalate when needed in a fast-paced environment. The role requires at least 1 year in customer service and 1 year in technical support or related field, with a strong interest in learning our Galaxy ticketing software and related systems. #J-18808-Ljbffr Gateway Ticketing Systems, Inc.

Vacancy posted 5 days ago
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