Sr Salesforce Analyst
$122k - $150kForeFlight
We are seeking a highly skilled Senior Salesforce Analyst with 7+ years of Salesforce administration experience to support the day-to-day operation, configuration, and optimization of our Salesforce environment. This role is responsible for user administration, security model management, ticket resolution, configuration changes, and troubleshooting support to ensure a stable and efficient Salesforce platform. This is a hybrid role based in our Denver office, with employees expected on-site 2–3 days per week. Candidates must reside in the Denver metro area.
KEY RESPONSIBILITIES:
* Manage Salesforce user administration, including roles, profiles, permission sets, and access controls * Support and resolve Tier-1 and Tier-2 tickets, with Tier-2 issues focused on Salesforce configuration updates- Perform minor automation and configuration changes, including:
- Flow updates
- Approval process adjustments
- Validation rule maintenance
- Troubleshoot Salesforce issues and provide effective support and root-cause
BASIC QUALIFICATIONS:
- 7+ years of Salesforce Administrator experience
- Strong understanding of Salesforce user management and security model
- Experience managing roles, profiles, and permission sets
- Experience handling Tier-1 and Tier-2 support tickets
- Hands-on experience with Salesforce configuration
- Strong troubleshooting and support skills
- Proven ability to work with business stakeholders and translate requirements
PREFERRED CERTIFICATIONS:
- Salesforce Administrator
- Salesforce Advanced Administrator
- Experience working with Copado deployments, Service Cloud Voice, and Agentic
ABOUT JEPPESEN FOREFLIGHT:
Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.WHY YOU SHOULD JOIN (USA):
At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide our team and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:- Medical, dental, vision insurance with Employer paid health premiums
- Open PTO Policy
- 401(k) with up to 10% company matching and immediate vesting
- 12 Weeks Paid Parent Leave
- Flight Training Rewards
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