Leasing Coordinator

Job Description

Job Description

Key Responsibilities

Leasing Performance & Application Conversion

• Act as a key driver in converting approved applicants into executed leases.
• Review and process rental applications quickly and accurately to maintain leasing momentum.
• Identify qualified applicants and move them efficiently through the approval pipeline.
• Partner with leasing teams to reduce application delays and prevent deal fallout.
• Support occupancy goals by ensuring strong, qualified applicants are approved and onboarded promptly.

Application Review & Compliance

• Verify applicant documentation including income, employment, rental history, background checks, and credit reports.
• Evaluate applications based on company screening criteria while maintaining consistency and fairness.
• Approve or decline applications in accordance with company policies and compliance standards.
• Ensure all decisions are well-documented and aligned with Fair Housing regulations.
• Identify and escalate complex or high-risk applications when necessary.

Leasing & Move-In Coordination

• Guide prospects through the application and approval process, clearly explaining requirements and timelines.
• Ensure all fees, deposits, and required documentation are collected prior to lease execution.
• Coordinate with leasing staff and property managers to prepare applicants for move-in.
• Confirm all compliance requirements are met before final lease approval.
• Help create a smooth, professional experience that increases resident satisfaction from day one.

Applicant & Resident Communication

• Communicate promptly and professionally with applicants to keep deals moving forward.
• Follow up on missing documentation to prevent delays or lost leases.
• Provide clear updates on application status and next steps.
• Support leasing teams in maintaining a strong prospect-to-resident conversion experience.

Administrative & Recordkeeping

• Maintain accurate, organized, and audit-ready applicant and resident files.
• Track application progress and turnaround times to support leasing efficiency.
• Ensure all documentation is properly stored within the property management system.
• Assist with reporting and data tracking related to leasing performance and compliance.

Collaboration

• Work closely with leasing teams to support occupancy and revenue goals.
• Partner with property managers to ensure alignment on applicant approvals.
• Act as a bridge between compliance requirements and leasing objectives.
• Escalate issues proactively to avoid delays in the leasing process.

• 1–2 years of experience in leasing, property management, or application processing preferred.
• Strong understanding of rental applications, tenant screening, and leasing workflows.
• Basic knowledge of Fair Housing regulations and compliance standards.
• Sales-oriented mindset with the ability to move prospects through the leasing funnel.
• Strong attention to detail and ability to evaluate documentation accurately.
• Excellent communication and follow-up skills.
• Strong organizational and time management abilities.
• Ability to work both independently and collaboratively.

• Experience with property management software (Yardi preferred).
• Proficiency in Microsoft Office and general computer systems.
• Ability to manage multiple applications and deadlines in a fast-paced environment.

• High school diploma or equivalent required.
• Additional coursework in business, real estate, or property management is a plus.

• Health, Dental, and Vision Insurance
• 401(k)
• Paid Holidays
• 12 PTO Days per Year (Sick/Vacation)
• Daily Lunch Allowance through DoorDash
• Growth opportunities within a rapidly expanding company

Work Location: In person