Sales Executive - CHARLOTTE, NC

Job Description

Previous Experience:

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Ideally, this person will have a background selling in the CHARLOTTE, NC area to Facilities Management, CRE Brokers, Project Management firms, General Contractors, Property Management firms, and/or have experience in corporate furniture, FF&E, or other commercial services such as move services, commercial flooring, furniture installation, access/security services, or facilities maintenance services. Must have a strong book of relationships so they can hit the ground running.

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General position summary:

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Identify, develop, and close new business opportunities that drive revenue growth across assigned local markets, warehouses, and site level operations. Build and maintain strong referral and customer relationships while maximizing local operational capacity, increasing account penetration, and uncovering cross sell and upsell opportunities. Serve as the primary sales representative for the local market, delivering profitable revenue growth through both self-generated business development efforts and strategic customer engagement. Targeted verticals include commercial space, healthcare, education and industrial. Very helpful to have previously sold CRE services, facility services, and/or project management services.

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Essential Duties & Responsibilities:

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• Own revenue opportunities within the assigned local market and territory.
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• Drive warehouse, site level, and local market revenue growth through proactive prospecting, relationship management, and opportunity development.
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• Build relationships with on-site decision makers, facility leaders, and local business stakeholders to generate new business opportunities.
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• Identify and pursue upsell and cross-sell opportunities across the company's service offerings.
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• Increase account penetration within existing customer relationships through regular engagement and solution-based selling.
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• Partner with operations leadership to balance revenue generation objectives with service delivery capacity and customer satisfaction goals.
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• Monitor local market trends, competitor activity, and customer needs to identify emerging revenue opportunities.
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• Maintain visibility within the local business community and position the company as the preferred provider for relocation and related service solutions.
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• Produce and distribute sales activity reports as required and respond to business needs within a timely manner.
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• Accountable to monthly KPI goals, measuring successful sales activity
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• Imperative to embrace and utilize the CRM platform, HubSpot, to ensure data is accurate on a daily basis, and to benefit from the sales tools available within the platform to improve closing ratios.
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• Provide best-in-class customer service, work with integrity, and strive to develop excellent working relationships with fellow employees, vendors, partners and customers.
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Job Skills Required:

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• Social and develop strong relationships with ease
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• Ability and desire to uncover move opportunities on a daily basis, be the face of Suddath in the marketplace, and maintain high visibility in the community to establish self as the mover of choice
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• Excellent verbal and written communication skills
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• Strong presentation skills and ability to write client proposals
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• Customer service oriented
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• Attention to detail imperative for survey and estimating accuracy for quoting customers
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• Ability to relate well with a diverse range of people of varying backgrounds, ages and experiences
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• Ability to prioritize and re-prioritize as situations and needs change throughout the work day
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• Ability to organize workflow to manage daily responsibilities, meet deadlines and prioritize work
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• Excellent teamwork and interpersonal skills required
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• Excellent attention to detail and follow-through
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• Ability to develop and maintain positive working relationships with internal and external customers
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• Ability to demonstrate initiative and to work with minimum supervision
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• Willing to adhere to policies and processes set forth by management
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Supervisory Responsibilities:

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• This position has no supervisory responsibilities.
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Other Duties & Responsibilities:

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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Education & Experience:

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Bachelor's degree (B. A.) from four-year college or university is preferred but not necessary; two to five years of direct sales experience; commercial moving industry experience is preferred

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Language Skills:

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• Ability to read and interpret documents such as forms, contracts, and procedure manuals.
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• Ability to draft routine reports.
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• Ability to speak effectively before groups of customers or employees of an organization.
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• Excellent written and verbal communication skills.
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Mathematical Skills:

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• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
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• Ability to apply concepts of basic algebra and geometry.
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Reasoning Ability:

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• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
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• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
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Computer Operations:

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• To perform this job successfully, an individual should have a strong knowledge of Microsoft Office Suite
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• Must have experience with social networking and utilizing a CRM database
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Planning/Organization:

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• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
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• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work
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Certificates/Licenses/Registrations:

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• No certifications required
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Working Conditions:

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• Cubicle/office working environment
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• Hybrid role
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• Noise level in the work environment is usually moderate
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Physical Activity Level:

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• The employee must occasionally lift and/or move up to 10 pounds.
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• While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel and talk or hear.
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• The employee is occasionally required to reach with hands and arms.
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The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

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The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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