Office Assistant/Receptionist

Office Assistant/Receptionist Liberty Tax is seeking a friendly and organized Office Assistant/Receptionist to join our local office team. Your role will be crucial in helping us build and maintain strong community relationships and ensuring our office operations run smoothly. Responsibilities ~ Client Reception: Greet clients warmly and assist them with their initial inquiries. Manage the reception area to ensure a welcoming environment for everyone who walks through our doors. ~ Appointment Scheduling: Handle scheduling of client appointments with tax preparers, ensuring efficient time management and client satisfaction. ~ Document Management: Assist in the preparation and management of client documentation. ~ Communication: Answer phone calls, respond to emails, and relay messages accurately and promptly to the appropriate staff member. ~ Office Maintenance: Keep the office environment tidy and organized. Manage office supplies inventory and reorder supplies as needed. ~ Support Services: Provide administrative support to tax preparers and office management as required, including data entry and file organization. Qualifications ` Experience: Previous experience in an office setting or customer service role preferred. ~ Skills: Strong organizational and communication skills, proficiency in Microsoft Office, and the ability to multitask effectively. ~ Education: High school diploma or equivalent; further training in office administration or related field is a plus. ~ Personal Traits: A friendly and professional demeanor, attention to detail, and a commitment to providing exceptional customer service. Why Join Liberty Tax? Joining Liberty Tax as an Office Assistant means you will be part of a team that values professionalism and client relationships. We offer a supportive work environment, competitive wages, and opportunities for personal and professional growth. Your role will be instrumental in helping our clients feel valued and supported in their tax preparation needs.