Human Resources Representative

Temporary Human Resources RepresentativeJoin Diversified Maintenance! We're committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry!Diversified Maintenance is hiring a Temporary Human Resources Representative for a 3-month assignment. This temporary position serves as the primary point of contact for branch management regarding general human resources inquiries, benefits issues, employee orientation, resolution of payroll discrepancies, and interpretation of human resources policies and procedures. The Temporary Human Resources Representative is responsible for providing branch-level human resources administration and support throughout the duration of the 3-month assignment.This role offers an excellent opportunity to contribute to a dynamic HR team while supporting key human resources functions and ensuring a positive employee experience across assigned branches. This is an in-person, office position.Responsibilities:Provide guidance and support on employee relations matters while conducting workplace investigations and partnering with HR leadership to determine appropriate resolutionsConduct workplace investigations involving harassment, discrimination, retaliation, misconduct, policy violations, attendance concerns, workplace conflict, and performance issuesCollect employees' statements, supervisors, witnesses, clients, and other stakeholders to gather facts and determine appropriate resolutionsPrepare detailed investigative summaries, findings, recommendations, employee statements, and supporting documentation for HR leadershipMaintain employee relations case files and investigative documentation with discretionProvide guidance to leaders regarding corrective actions, employee performance concerns, and HR best practicesProvide guidance to ensure adherence to federal, state, and local employment laws, company policies, and client requirementsServe as a resource to managers and employees by directing FMLA, ADA, Leave of Absence (LOA), military leave, reasonable accommodation, and other protected leave inquiries to the appropriate internal departments while ensuring timely coordination and communicationPartner with internal HR departments to resolve complex employee issues while minimizing organizational riskDevelop and facilitate Human Resources training sessions for new and existing managers on policies, employee relations, documentation, and best practicesParticipate in special HR projects and lead organizational initiatives to support business objectives and operational efficiencyAssist with continuous improvement efforts by identifying process enhancements and recommending HR best practices; developing process improvement plans, and lead implementation to resolve deficienciesInvestigate payroll discrepancies, pay corrections, overtime concerns, timekeeping issues, and employee compensation matters while partnering with Payroll to ensure accurate and timely resolutionProcess employee status changes including transfers, separations, organizational changes, and other HR transactions utilizing AD-X, WinTeam, iCIMS, and other HR systemsAssist with unemployment claims, employment verifications, and HR compliance documentationMaintain accurate employee records and HR documentation while ensuring compliance with company policiesReview pre-employment background screening results and adjudicate cases in accordance with company policy, client requirements, and applicable lawsEvaluate criminal history, motor vehicle records (MVRs), and other screening results to determine employment eligibility while ensuring consistency and compliancePartner with Recruiting Manager and HR leadership to communicate adjudication decisions and resolve complex background screening issuesMaintain adjudication records and documentation while ensuring compliance with the Fair Credit Reporting Act (FCRA), company policies, and client requirementsPartner with Operations leadership to provide proactive HR support across assigned business regions and multiple statesBuild collaborative relationships with managers to support operational effectiveness and consistent HR practicesServe as a liaison between Operations and Corporate HR departments, including Payroll, Benefits, Leave Administration, Workers' Compensation, Recruiting, Legal, and other internal departments to resolve employee and operational issuesManage multiple priorities while meeting deadlines in a fast-paced, high-volume environmentProvide guidance to managers regarding company policies, workplace investigations, documentation standards, employee relations, and progressive disciplineQualifications (Must Have):Must possess one or more of the following: Associate's degree in Human Resources, Business, or related field with a minimum of two (2) years of progressively responsible human resources experienceHigh school diploma or equivalent with a minimum of three (3) years of progressively responsible human resources experienceCurrent state driver's license, maintains a clean driving record, and meets minimum insurance requirements as per Company policy, and ability to safely operate a personal vehicleMinimum of two (2) years of progressively responsible Human Resources experienceExperience conducting employee relations investigations, documenting findings, and providing recommendations to leadershipExperience reviewing pre-employment background screenings and adjudicating cases in accordance with company policy and applicable lawsExperience investigating payroll discrepancies and utilizing HRIS platformsStrong knowledge of employee relations, workplace investigations, HR policies, and employment lawAbility to manage multiple priorities, exercise sound judgment, and meet deadlines in a dynamic, high-volume environmentExcellent interpersonal, organizational, and communication skills with the ability to effectively coach managers and build relationships at all levels of the organizationAbility to maintain sensitive employee and business information with utmost discretionAbility to work independently, adapt to changing business needs, and collaborate effectively across multiple departmentsWillingness and ability to travel throughout the assigned business regions, including occasional overnight travelPreferred Qualifications (Nice to Have):Bachelor's degree in Human Resources, Business, or related fieldPrior Human Resources experience supporting a high-volume, multi-state workforceExperience in Microsoft Office Suite and HRIS platforms such as AD-X, WinTeam, iCIMS, or similar systemsProfessional Human Resources certification (SHRM-CP, SHRM-SCP, PHR, or SPHR)Experience conducting workplace investigations and resolving employee relations mattersWorking knowledge of federal and state employment laws and HR complianceBenefits:Medical, dental, vision, basic life, AD&D, retirement plan and disability insuranceEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.ClosingDiversified Maintenance is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.Requisition ID2026-1667546