Scheduler

Job Description

Job Description

We are looking for a highly organized Scheduler to support staffing coordination and daily scheduling operations in Louisville, Kentucky. This contract opportunity with permanent potential is ideal for someone who can balance multiple priorities, maintain accurate schedule information, and respond quickly to changing coverage needs. The person in this role will help align employee availability with client demands while keeping communication clear and timely across all parties. The Scheduler position can be part-time or full-time hours, depending on what you are looking for! You must have some "on call" availability for nights and weekends. In office hours would fall between Monday - Friday, 8:30AM - 4:30PM.

Responsibilities of the Scheduler:

• Maintain accurate records of staff availability, assignments, and scheduling updates to support daily workforce planning.

• Coordinate employee placement by reviewing qualifications and aligning skill sets with client coverage needs.

• Use scheduling tools and office systems to build, revise, and distribute work schedules efficiently.

• Communicate with clients, employees, and internal team members to resolve coverage gaps, shift adjustments, and scheduling conflicts.

• Provide phone support by handling inbound overflow calls and directing urgent requests appropriately.

• Monitor schedule changes throughout the day to help ensure consistent service coverage and timely staffing responses.

• Prior experience in scheduling, whether in a staffing, agency, healthcare, or urgent services environment (HVAC, Plumbing, etc).

• Ability to manage inbound and outbound calls professionally while handling multiple tasks at once.

• Working knowledge of Microsoft Office applications.

• Familiarity with scheduling software is preferred.

• Familiarity with ClearCare or WellSky software is preferred.

• Strong attention to detail with the ability to keep records accurate and current.

• Clear communications skills.

• Excellent organizational skills and work in team environment.

• Comfortable using basic office equipment and general administrative tools.