Accounts Receivable Specialist

Job Description

Job Description

We are looking for an Accounts Receivable Specialist to join a team in Plano, Texas in a Contract to Permanent capacity. This position focuses on maintaining healthy customer account balances, supporting accurate payment processing, and addressing billing issues with urgency and care. The ideal candidate brings strong attention to detail, sound judgment in collections activity, and a customer-focused approach to resolving account concerns.

Responsibilities:

• Reach out to customers regarding outstanding balances and promote timely payment through thoughtful, service-minded communication.

• Review open receivables on a routine basis and follow up on overdue accounts to reduce aging and improve cash flow.

• Investigate invoice questions and work through payment discrepancies to ensure account records remain accurate.

• Apply incoming payments to the correct customer accounts and invoices with a high level of precision.

• Identify unapplied cash, trace missing remittances, and resolve payment posting exceptions promptly.

• Evaluate credit documentation for prospective customers and support the setup of new accounts.

• Request, verify, and maintain resale certificate records to support compliant customer account management.

• Experience in accounts receivable, including account reconciliation and payment posting.
• Working knowledge of cash applications and daily cash activity processing.
• Background in commercial collections with the ability to handle past-due accounts professionally.
• Familiarity with billing functions and resolving invoice-related issues.
• Strong analytical and problem-solving skills for researching discrepancies and missing payments.
• High attention to detail and accuracy when managing financial transactions and account records.
• Effective communication skills with a customer-service mindset in collections interactions.