MSP Service Support Technician | Tier 1-2 Frontline IT
Stradiant
A growing technology firm in Austin is seeking a Service Support Technician to provide technical support for clients. The ideal candidate will have strong desktop support skills, excellent communication abilities, and a minimum of 2 years of experience. Responsibilities include managing technical issues, documenting solutions, and collaborating with team members. A high school diploma and certifications like CompTIA A+ are preferred. This full-time position offers a structured 40-hour workweek with occasional after-hours work. #J-18808-Ljbffr Stradiant
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the MSP Service Support Technician | Tier 1-2 Frontline IT in Austin, TX vacancy
- Facility Solutions Group, Inc. is seeking a Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced environment in Round Rock,... .... The ideal candidate has world-class customer service skills, strong analytical and problem-solving abilities...SuggestedRemote work
- Facility Solutions Group seeks a Technical Support Representative - Level 1 to provide tier 1/2 support, troubleshoot connectivity, installation, and equipment... ...multiple systems. The role emphasizes customer service, detailed note-taking, and timely escalation to Tier...Suggested
$55k - $65k
...more. Base pay range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to take your IT support skills to the next... ...Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr Bowman WilliamsSuggestedFull timeWork at officeFlexible hours3 days per week1 day per week- ...Requirements: Bachelor’s degree in IT, Computer Science, or related... ...program provides comprehensive Tier 1, Tier 2, and Tier 3 IT Infrastructure Support services to sustain and enhance its IT environment... ...CompTIA A+, HDI Desktop Support Technician, ITIL v4 Foundations, Microsoft...SuggestedFor contractorsRemote work
Systems Engineering Solutions Corporation
Austin, TX25 days ago $35 - $40 per hour
...features. Years of Experience: 2 years of experience... ...Requirements: Bachelor's degree in IT, Computer Science, or... ...provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User... ...CompTIA A+*, HDI Desktop Support Technician*, ITIL v4 Foundations* are...SuggestedFull timeFor contractorsRemote work- ...our clients. We are seeking a Service Support Technician to join our growing team.... ...be the escalation point for Tier 1 issues and will work with help... ...technical issues and ensure their IT infrastructure operates... ...responsible for: Tier 1 and Tier 2 support tickets....Long term contractFull timeWork at officeFlexible hoursShift workNight shift
Stradiant
Austin, TXa month ago - Ranger IT is seeking a sharp first-line technician for a fully remote help desk role. You will be the first point... ...tickets, triaging them, and resolving Tier 1 issues, such as password resets... ...Candidates with over 1 year of IT support experience are preferred, but training...Remote jobContract work
- End User IT Service Support Technician Country: United States Location: Austin, Texas Company: Luminex... ...Responsibilities and Duties Provide tier 2 support for all site related end user... ...or equivalent experience of at least 1 years Scientific/Technical/Computer...Full timeSecond jobWork at officeLocal areaRemote workWorldwide
$60k - $67k
...advanced end-to-end technical support services on end-user hardware, software... ...on the need, not including a 1 hour lunch. This position will... ...customer issues; Escalation point as Tier 1/2 Support Implement support... ...as determined by IT management Maintain awareness...Contract workFor contractorsWork at office- SES Corporation, based in Austin, TX, seeks a Tier 2 Help Desk Specialist to deliver advanced IT support across endpoints, identity, and collaboration platforms. You will partner with Tier 1 and Tier 3 to resolve complex issues and improve first-call resolution. Responsibilities...
- Everforth Apex Systems seeks a mid-level Desktop Support Technician (Level 2) to provide hands-on end-user support onsite in Austin, TX. This six... ...depending on experience. You will own escalations, perform Tier 2 break/fix, manage onboarding/offboarding, software installs...Hourly payContract work
- ...Description Job Summary Technical Support Analysts at GCS are expected... ...Desired Technical Knowledge Technicians are expected to have... ...Common Networking/Internet Services (DHCP, DNS, Domain Registration... ...certified individuals. Experience: 2+ years experience in a help...Live inWork at officeRemote workWork from homeFlexible hours
GCS Technologies
Austin, TX23 days ago $32 - $41 per hour
OUR COMPANY EOS IT Solutions is a Global Technology and... ...Collaboration and Business IT Support services to some of the world’s... ...transparency. WHAT YOU WILL DO As a Tier 2 Audio Visual Field Technician, you will play a key role... .... DESIRABLE CRITERIA 1-3 years of experience in...Contract work- ...Technical Support AnalystTechnical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they...Work at officeRemote workFlexible hours
GCS Technologies
Austin, TX5 days ago - ...and excel at top universities. The IT Helpdesk Technician works with the Technology Services Team to ensure that staff and... ...and use the technology provided to support academic achievement. Essential... ...high school diploma A minimum of 2 years of technical support experience...Work at office
- Responsibilities: Responsible for preparing the donor, donor area and equipment for the pheresis process. Prepares the autopheresis machine for the pheresis process. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during...Work experience placementLocal area
CSL Plasma
Round Rock, TX2 days ago - Responsible for preparing the donor, donor area and equipment for the pheresis process. Prepares the autopheresis machine for the pheresis process. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. Disconnects...Work experience placementLocal area
CSL
Round Rock, TX5 days ago - Entity: CSL Plasma Job Category: Plasma Operations Job Family: Plasma Center Operations Job Type: Part Time Location: AUSTIN, Texas, United States Employer Reference: R-283421 Job Description Responsibilities: • Responsible...Part timeWork experience placementLocal area
CSL
Austin, TX1 day ago $22.85 - $31.41 per hour
...offering, our expertise and service are what truly... ...talented individuals to support our growth. If you are interested... .... This Road mechanic/technician role performs preventive... ...~6 holidays ~2 half day holidays ~... ...floating holidays ~1 inclusion day ~1 volunteer...Full timeTemporary workRemote workFlexible hoursSunbelt Rentals
Austin, TX5 days ago$50 - $55 per hour
1 week ago Be among the first 25 applicants Get... ...: 3 days onsite, 2 days remote) Why Join... ...mission-critical project supporting public health services Gain experience in a high... ...teams, including IT, legal, and Medicaid/CHIP... ...IT Procurement Technician 2 professionals to support...Contract workRemote workMonday to Friday- ...TX area) I. DESCRIPTION OF SERVICES The Support System Administrator will be... ...System Assessment & Planning: 1. Assess Legacy Systems: Conduct... ...(RHEL 5, 6,7 and newer). 2. Identify Priorities: Prioritize... ...: Work closely with other IT teams (e.g., networking, database...Live inLocal areaRemote workRelocationMonday to FridayWeekend workAfternoon shift
LMG Technology Services LLC
Austin, TX16 days ago - ...focusing on Enterprise and Strategic Tiers With advanced Product and... ...the success of the Global Support Organization and Top Tier accounts... ...proficiency through standard services Identifies and anticipates... ...including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need...Temporary workWork experience placementFlexible hours
Emerson
Austin, TX3 days ago - ...We are looking for a hands-on IT Support Technician to join Metro Vein Centers’... ...device provisioning, and day-1 IT orientation Manage support... ...security awareness, and self-service portal usage Coordinate with... ...assigned What You'll Bring 2-4 years of experience in IT...
- Riot Platforms in Austin, TX seeks an IT Support Technician I to deliver frontline support and participate in IT projects across facilities. You will support... .... Ideal candidates have a high school diploma or GED, 0-2 years in IT support, and a willingness to learn. The role...
- ...execution. About this role The IT Support Technician I is an entry-level... ...support role responsible for frontline incident response, break/fix... ...timely, and well‑documented service across a broad range of end‑... ...initiatives. Collaborate with Level 2 technicians and IT support...Work at officeRemote work2 days per week
- The Technical Support Analyst at Gravis Law is responsible for supporting internal employees... ...Help line, recording all requests for service in our automated tracking system.... ...system). Triage, categorize, and resolve Tier 1 and Tier 2 issues (password resets, access...Work experience placementWork at officeLocal areaRemote work
- ...diverse communities around the globe. As a Level 1 Service Technician at Jabil Inc., you will provide remote diagnostic and resolution support for server hardware incidents escalated... ...or escalation. Escalate to Level 2 or Engineering only when advanced diagnostics...Work at officeLocal areaWorldwideShift workNight shiftDay shift
- Riot Platforms, Inc. is seeking an IT Support Technician I to join our Austin office. This entry-level role handles frontline incident response, routine break/fix tasks, and admin... ...documenting steps and collaborating with Level 2 staff to improve processes. Travel to...Work at office
$75k - $85k
Join to apply for the Service Desk Analyst II role at SHI International Corp. Job... ...Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing a... ...in a similar role, preferably with an MSP 1-3 years of experience with Power Query...Work experience placementWork at officeRemote workMonday to FridayFlexible hours$18 - $25 per hour
Overview As a Technical Support Representative - Level 1 , you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center... ...dates, times and access arrangements for a service call. You’ll utilize multiple computers and databases...Remote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to MSP Service Support Technician | Tier 1-2 Frontline IT. Be the first to apply!
Related searches
- equipment service technician Austin, TX
- quick service technician Austin, TX
- commercial refrigeration service technician Austin, TX
- police service technician Austin, TX
- service technician Austin, TX
- service technician mechanic Austin, TX
- field operator Austin, TX
- express service technician Austin, TX
- roofing service technician Austin, TX
- service technician iii Austin, TX