Technical Support Analyst (Tier 2)
GCS Technologies
Technical Support AnalystTechnical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in a extremely variable environments.Essential Duties and Responsibilities:Microsoft Azure and Office 365 AdministrationProvide remote technical support to customers calling for various technical issues.Provide on-site technical support to customers as needed.Must have flexible after-hours availability for implementation and deployment tasks.Track time and provide troubleshooting notes as you work.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Technical Support Analyst (Tier 2) in Austin, TX vacancy
- ...Program Description: The program provides comprehensive Tier 1, Tier 2, and Tier 3 IT Infrastructure Support services to sustain and enhance its IT environment.... ...The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing on...SuggestedFor contractorsRemote work
Internetwork Expert Inc
Austin, TX5 days ago - ...Job Summary Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of... ...Preference is given to well certified individuals. Experience: 2+ years experience in a help desk or network support...SuggestedLive inWork at officeRemote workWork from homeFlexible hours
GCS Technologies
Austin, TX4 days ago $35 - $40 per hour
...exclusive features. Years of Experience: 2 years of experience Education... ...contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support... ...include, but are not limited to, technical assistance for hardware, software,...SuggestedFull timeFor contractorsRemote work- Facility Solutions Group seeks a Technical Support Representative - Level 1 to provide tier 1/2 support, troubleshoot connectivity, installation, and equipment defects, and guide customers through corrective steps in a fast-paced environment. You will analyze, troubleshoot...Suggested
- Facility Solutions Group, Inc. is seeking a Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced environment in Round Rock, Texas. You will troubleshoot connectivity, installation, and equipment issues, remotely configure client equipment...SuggestedRemote work
- SES Corporation in Austin is seeking a Tier 2 Help Desk Specialist to provide advanced technical support for escalated incidents, focusing on endpoint management, identity administration, and collaboration platforms. You will work with Tier 3 engineers, ensure SLA compliance...For contractors
- Everforth Apex Systems seeks a mid-level Desktop Support Technician (Level 2) to provide hands-on end-user support onsite in Austin, TX. This six... ...depending on experience. You will own escalations, perform Tier 2 break/fix, manage onboarding/offboarding, software installs...Hourly payContract work
$32 - $41 per hour
...providing Collaboration and Business IT Support services to some of the world’s largest industry... ...transparency. WHAT YOU WILL DO As a Tier 2 Audio Visual Field Technician, you will... ...high‑quality installations, troubleshooting technical issues, and maintaining strong...Contract work3M HEALTHCARE
Austin, TX1 day ago- Jobtailor in Round Rock, TX is seeking a Help Desk professional to provide Tier 1 and Tier 2 support in a fast-paced center. You will analyze and resolve connectivity, installation, and equipment issues, and educate customers on using their systems. You will configure client...Remote job
- American Innovations is seeking a Technical Support Representative, Tier 1, to be the first point of contact for customers troubleshooting tablets, connectivity... ...teams to triage issues, create accurate tickets, and escalate patterns to Tier 2 and #J-18808-Ljbffr QuickCruit
- ...Role: Help Desk Support Specialist (Level 2 & Level 3) Duration: 12 months Location: Austin,... ...Minimum Candidate Characteristics: Tier 2: 4 7 years of help desk, desktop... .... Responsibilities: Provide technical assistance to computer system users on...Work experience placementRemote work
Hireblazer
Austin, TX4 days ago - .../2026 Job Type Contract Required Skills technical support Work Experience 4 years Application Deadline... ...requests escalated from lower support tiers. The specialist will identify, research,... ...the source material (12-month duration, 2,080 total hours) Work Arrangement:...Contract workWork experience placementRemote work
- ...currently seeking Business Analyst 2 for one of our top Client for... ...impact on SSA automated systems (TIERS, SSP, EST, and other related... ..., business requirements, and technical specifications of changes or... ...include providing production support and technical assistance to...Contract work
PROLIM Corporation
Austin, TX5 days ago - ...100% onsite contract in Austin, TX. The role provides end-user support across desktop, network, and server issues, with emphasis on prompt... ..., ITSM familiarity, and the ability to translate technical details into user-friendly guidance. #J-18808-Ljbffr Luna Data...Long term contract
- ...The Technical Support Analyst at Gravis Law is responsible for supporting internal employees with their technical needs. A successful candidate... ...(or similar system). Triage, categorize, and resolve Tier 1 and Tier 2 issues (password resets, access requests, SaaS issues,...Work experience placementWork at officeLocal areaRemote work
Gravis Law, PLLC
Austin, TX3 days ago - ...Commission in Austin seeks an experienced Systems Analyst IV to perform complex IT data analysis for TIERS and related eligibility systems. The role... ...interfacing with stakeholders, and providing technical analysis and support to developers and users. The position may be...Remote work
- ...motivated candidate to join our talented Team. Job Title: Business Analyst 2. Location: Austin, TX. I. Description of Services:... ...standards.4 Years Required: Experience in identifying functional and technical requirements gathering, analysis and documentation with a...
- ...our talented Team. Job Title: Business Analyst 2 Location: Austin, TX DESCRIPTION OF... ..., goals, and objectives.Scope of Work:Support current DPS projects and priorities in the... ...as a senior level Business Analyst (technical/emerging technology).Required: 3-5 years...
- ...Senior Technical Support AnalystSenior Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In...Work at officeRemote workFlexible hours
GCS Technologies
Austin, TX5 days ago - IT Support Specialist - Level 2 Position Summary: The IT Support Specialist - Level 2 is responsible for providing advanced technical support to end-users across hardware, software, networking, and system issues. This role handles escalated support tickets and contributes...Remote work
- Sistema Technologies, Inc. is seeking an experienced Level 2 IT Support Specialist for an on-site contract in Austin, TX. The role focuses on advanced technical assistance, diagnosing hardware, software, networks, and servers, and delivering timely ticket-based support....Contract workRemote work
$55k - $65k
...learn more. Base pay range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to take your IT... ...responsibility, variety in your day, and the chance to flex both your technical skills and your people skills. If you’ve been stuck in a...Full timeWork at officeFlexible hours3 days per week1 day per week$50 - $55 per hour
...Location: Austin, TX (Hybrid: 3 days onsite, 2 days remote) Why Join Us? Be part of a mission-critical project supporting public health services Gain experience in a high... ...Contract Specialist IV | 25-0507 Procurement Analyst/Procurement Consultant/RFP and Procurement Specialist...Contract workRemote workMonday to Friday- ...access and use the technology provided to support academic achievement. Essential Duties... ...and the ability to adapt and develop new technical skills as technology evolves Basic enterprise... ...or a high school diploma A minimum of 2 years of technical support experience is...Work at office
$52 - $56 per hour
...Business Analyst 2 Hybrid: On Site and Telework 12 months Pay Rate: $52-$56hr.... ...be done by Business Analyst Level 2: Support current client projects and priorities in... ...field as a senior level Business Analyst (technical/emerging technology) 4 Required...Remote workRecruiting Source International
Austin, TX6 days ago- ...Human Services Commission requires the services of 1 Business Analyst 2, hereafter referred to as Candidate(s), who meets the general... ...Medicaid IT-Contracted Systems efforts, integrated projects, and support of dependent efforts. The Worker will support and provide oversight...
ObjectWin Technology
Austin, TX6 days ago - ...our talented Team. Job Title: Business Analyst 2. Location: Austin, TX. I. Description... ...related area as a senior Business Analyst (Technical). Familiar with standard concepts,... ..., gap analysis, validation, and testing support. The contractor will be responsible for...Contract workFor contractors
- We are seeking a Business Analyst 2 to join our team supporting current Licensing Services projects and initiatives. The ideal candidate will play a... ...years of experience as a Senior Business Analyst in a technical or Agile environment. Proven experience working with Agile...Temporary workWork experience placementWork at office
- ...works. About the Role We’re seeking a reliable, organised, and technically minded Support Specialist who enjoys problem-solving and delivering great... ..., webhook events, and internal monitoring tools. Act as a Tier 2 escalation point for issues such as: API errors Webhook...
Swap.com
Austin, TX3 days ago - ...Provide tier 1 or tier 2 support in a fast-paced communication center Analyze, troubleshoot and resolve technical issues for connectivity, installation, and equipment defects Educate customers and configure client's equipment remotely when needed Escalate unresolved issues...Remote work
Jobtailor
Round Rock, TX5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Analyst (Tier 2). Be the first to apply!
Related searches
- mri tech aide Austin, TX
- service desk assistant Austin, TX
- end user support technician Austin, TX
- operations support technician Austin, TX
- help desk technical support Austin, TX
- technical assistant Austin, TX
- support analyst Austin, TX
- technical associate Austin, TX
- life support technician Austin, TX
- tech assistant Austin, TX