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Infrastructure Analyst

Mindlance

Job Description

Job Description

Job Title: Infrastructure Analyst

Location: Buffalo, NY (Hybrid)

Duration: 12 months contract on w2.

 

Job Title: Infrastructure Analyst

Location: Buffalo, NY (Hybrid expectation is four days onsite)

Position Type:  12+ Months with Possible Extension

Note: W2 only

 

Primary purpose:

Support patching-related initiatives across a broad application population. Work can include contacting application teams, reviewing incidents, supporting increased patching frequency, tracking initiatives, and coordinating follow-up.


Scale: The team may reach out across approximately 200-300 application teams that consume the product. This is not one-to-one application support.
ServiceNow requirement: General working knowledge only. Candidate should be able to look up/review incidents and requests, assign items, and potentially pull reports. Developer-level expertise is not required.


Business skills: Strong communication, organization, ability to juggle multiple initiatives, and ability to explain technical problems to a broader audience.

Tools/administration: Comfortable creating PowerPoint materials and maintaining tracking in SharePoint and Excel. Project management experience is helpful.

Vacancy posted 1 day ago
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