Team Leader

JOB DESCRIPTION

Job Title : Team Leaders

Reports To : Home & Day Service Supervisor & CEO

Probation Period : One year

SUMMARY

As a leading provider of Home and Day Services to individuals with special needs. Our commitment is to provide essential and high-quality services while contributing to the development of our employees. As a Team Leader, you will work with service recipients and staff in small groups and/ or individually in any of the programs under Home & Day Services.


ESSENTIAL DUTIES AND RESPONSIBILITIES


(Other duties may be assigned).

Responsible for the supervision and oversight of staff under assigned caseload. A Team Leader can have a caseload of up to fifteen staff. In addition, will be responsible for the supervision, safety and support of up to 40 clients under a designated caseload.

Provide ongoing supervision and support to assigned staff.

Review and monitoring Staff performance. Complete ongoing staff performance report.

Providing necessary support and training.

Responsible for the safety, oversight, and compliance of service recipients

Provide all services to individuals as required. Serve as a positive role model while serving as a DSP and when covering for staff in their absence.


Complete all required Home & Day Services billing documentation in an accurate and timely manner. Review and submit service documentation notes that are completed and accurate.


Report and document all incidents and maintain records. Complete Monthly Summary Reports of outcomes being worked with each individual in accordance with the client's Habilitation Plan.


Insures that consumer's chosen goals are implemented to improve or enhance the individual's independence, inclusion or integration into the community and that the outcomes are individualized.

Monitor activities and assist with social activities, grooming, feeding, and personal hygiene as needed; assist with ambulation and mobility; from total physical assistance, with or without adaptive equipment, to verbal support.


Supervises participants in the community, using various experiences to reinforce skills being taught in group sessions while ensuring their safety.

Supervise participants in the community, using various experiences to reinforce skills being taught in group sessions while ensuring their safety. Leads group sessions with participants and facilitates the discussions to provide learning skills to be used in their community.

Assists each participant in skill development in areas such as independent living, adaptive behaviors, socialization, recreation, and activities of daily living.

Assesses the needs of individuals requiring a higher level of support and/or non-verbal individuals through observations.

Reports all incidents as per incident report procedures to the Program Supervisor, CEO, and/ or designee and follow incident reporting procedures.

Respond appropriately during emergency situations.

Develops and implements valued outcomes in accordance with the Day habilitation Plan


Collects and analyzes data from valued outcomes, assessing progress or lack of.

Provides annual and semi-annual progress reports regarding valued outcomes.

Assesses the needs of lower functioning and/or non-verbal consumers, through observations and evaluations, and their valued outcomes will be developed and addressed.

Reports all incidents as per Incident Report Procedures to the Day Habilitation Supervisor or designee.

Attends and participates in meetings, conferences, and training sessions as needed and assigned.

Maintains communication with the Care Manager to provide input and ensure compliance with the valued outcomes in the Life Plan and Staff Action Plan.

Provides weekly documentation of outcomes being worked towards with each individual in accordance with his/her Habilitation Plan.

Ensures follow-up of recommendations made during all reviews.

Serves as a positive role model.

Responsible for community outreach , maintaining volunteer site files, establishing relationships with staff at the volunteer sites.


Provide a full day of active programming for all assigned individuals based on individual preferences and interests using approved teaching strategies.


Initiates outreach and establishes linkages and relationships with community-based organizations to provide opportunities for community-based implementation of Day Services.


Implements the Individual's Staff Action Plan, Safeguards and assists individuals in meeting the objectives in their plans.


Assistance may be required in the following areas: cleaning, preparing snacks, social skills, budgeting, reading, math, computer skills, self-advocacy skills, volunteering, recreational and physical fitness activities, etc. Staff may need to provide hands-on demonstration, modeling, prompting, and instruction in the use of these (and other) skills.

Maintain records and statistics in accordance with the program and funding agency requirements and complete all reports and documents in a timely manner; these include bus arrival/departure forms, daily case notes, and individual attendance records.


When necessary, attends meetings for individuals receiving day services and reviews or revises the Staff Action Plan as needed.

Complete accurate Month Service Notes report.

Complete program/ unit progress report.

When necessary, manages a limited amount of petty cash funds

ADDITIONAL DUTIES AND RESPONSIBILITIES

As necessary, ensure that the grounds, furniture, equipment, and relevant property are kept in a safe, clean, functional, and sanitary condition at all times. Notifies Supervisor, CEO, and/ or designee immediately if a problem occurs that cannot be corrected by the Day and Home Service staff.


Responsible for obtaining and maintaining current First Aid, CPR, and other designated certifications. Also attends all required training and other meetings deemed necessary by the Supervisor and CEO.


Act as a professional role model for the individuals and staff; maintain a professional manner and presentation at all times. Since at times, work is done off-site, the Home and Day Service staff members represent Help On the Way and the program to the community.


Complies with OPWDD regulations and with all Help On The Way policies and procedures and site-specific program policies and procedures manual. Comply with Help On The Way corporate compliance, OMIG compliance, confidentiality, and HIPAA rules.


Attends and participates in in-service training.

Demonstrate the flexibility and willingness to adapt to changes in job duties when the agency's needs arise or change.

Ensure that program participants are transported in the program vehicle or agency van.

Visits appropriate volunteer sites or potential worksites to observe and develop possible volunteer or employment opportunities for participants.


Performs any other duties deemed necessary by the Supervisor and/or Director of Home and Day Services, and Executive Administrative staff.

Additional responsibilities as deemed necessary and/or appropriate by the Home and Day Services supervisor.

SUPERVISORY RESPONSIBILITIES

Supervise up to 15 DSPs.


QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND / OR EXPERIENCE

High School Degree,

Associate's degree in a health and human service field or 60 credits in a bachelor's program in a health and human service field and

One year experience in service plan development for any population, or

One year of experience in working with a population with developmental disabilities,


or

A Master's degree in the health and human services field.

Language Skills

Written and reading fluency in English. Ability to read, and interpret documents such as medical reports, assessments, etc. Ability to write routine reports and correspondences. Ability to speak effectively with service providers and families.

Mathematical Skills

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or scheduled form.


Certificates, Licenses, Registrations

SCIP-R, CPR, and First Aid.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision.

Computer Skills

Basic computer knowledge is required. Ability to manage documents in Microsoft Word and Microsoft Excel.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Equal Opportunity

Help On The Way (HOTW) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. HOTW expressly prohibits any form of unlawful employee harassment or discrimination. Furthermore, it is the company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment.