Accounts Receivable Clerk

Collections Specialist (Contract)

LHH Recruitment Solutions is seeking a Collections Specialist for a 16-week onsite contract opportunity with the potential for extension. This role is ideal for someone with collections, accounts receivable, customer account management, and ERP system experience who enjoys working cross-functionally to resolve customer account issues and improve cash flow performance. The Collections Specialist will be responsible for managing customer accounts, monitoring ageing reports, resolving disputed invoices, and maintaining accurate collection records. The role requires strong communication skills, attention to detail, and the ability to collaborate with internal departments including Sales, Operations, and Customer Account Services to support timely payment collection and account resolution.

Location: 1943 South Vandeventer, St. Louis, MO 63110

Job Type: Contract Assignment (16 Weeks) - Monday-Friday | 7:00 AM - 4:00 PM

Compensation: $22.00 - $23.00 per hour

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Day-to-Day Responsibilities

• Utilize collections software and established workflows to proactively communicate with customers regarding outstanding balances.
• Document customer interactions, collection activities, and account updates accurately within the collections platform.
• Monitor aged accounts receivable balances and follow up on overdue accounts.
• Investigate and resolve customer disputes related to invoices, payments, and account balances.
• Escalate unresolved collection issues to management when necessary.
• Conduct account reviews and collaborate with Sales and Operations teams to resolve outstanding customer issues.
• Analyze reporting and identify customer action items requiring follow-up.
• Review customer documentation for preliminary job account approval.
• Monitor lien deadlines and prepare required documentation to minimize financial risk.
• Maintain account reconciliations and support cash collection efforts.
• Perform document management, filing, and other administrative duties.
• Respond promptly and professionally to incoming phone calls and voicemail inquiries.
• Communicate effectively with both internal stakeholders and external customers.
• Share account updates and customer insights with relevant teams.
• Support departmental goals and participate in team initiatives.
• Perform additional duties as assigned.

Qualifications Required

• Previous collections, accounts receivable, credit, or customer account management experience.
• Experience working within an ERP system.
• Proficiency with Microsoft Office and general computer applications.
• Strong written and verbal communication skills.
• Excellent problem-solving and conflict-resolution abilities.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional customer service approach and demeanor.
• Ability to work effectively both independently and as part of a team.

Preferred

• Experience with GetPaid collections software.
• Construction industry, commercial collections, or lien management experience.
• Background working with customer dispute resolution and account reconciliations.

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply.