IT Support Analyst

The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By "Pursuing Justice with Integrity," the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while recognizing when punitive measures do not adequately advance justice. By recognizing these significant distinctions and acting accordingly, BXDA has established a standard of excellence in the representation of the Bronx community at large, which continues to grow stronger every day. In furtherance of this mission, the BXDA seeks an experienced and enthusiastic Cell Site Analyst for the Digital Forensics Laboratory (DFL) within the Strategic Innovations Division. The analyst will liaise with Assistant District Attorneys and other office personnel in performing detail‑oriented examinations of telephone records to support investigations and prosecutions. Job Responsibilities Advanced Microsoft Excel skills required (i.e., must possess technical proficiency with formulas) General fluency with computer applications and electronic devices Readiness to learn about and adapt to rapid changes in technology Ability to handle multiple challenging assignments and perform in a fast‑paced environment Must possess exceptional oral communication and interpersonal skills Creative ability to devise formatting solutions regarding large or inconsistent data sets Ability to devise an organizational system of raw and processed data tables and deliverables Rapid data entry skills as required for specific projects Excellent organizational skills, strong attention to detail, and high concern for data accuracy Examination of telephone records to ascertain significant call patterns and/or geographic relevance of telephone communications Extract data to prepare visual aids for investigative purposes and/or for presentation at trial and/or Grand Jury proceedings Testify under oath when required regarding analyses performed Reviewing analytical work and visual aids prepared by other analysts for accuracy and quality Provide assistance to other analysts in the Office related to GIS platforms and act as a subject matter resource on phone records analysis, geo‑spatial mapping, and telecommunication infrastructure such as base station technologies related to GSM / CDMA networks, including LTE / VoLTE technologies On an as‑needed basis, conduct drive tests to collect survey information related to cellular towers for further analysis Provide assistance in drafting subpoenas and court orders involving telephone records Interaction with telephone companies, law enforcement personnel, and/or city agencies Achieve certification or demonstrate proficiency in subjects, tools, and methods identified by the DFL Other assigned duties and responsibilities to support the DFL or Strategic Enforcement Division Minimum Qualifications A baccalaureate degree from an accredited college and two years of experience in community work or community‑centered activities in an area related to the duties described above; or High school graduation or equivalent and six years of experience in community work or community‑centered activities in an area related to the duties described above; or Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above Preferred Skills Engineering Degree and/or Engineering work experience in the Telecommunications field preferred. Candidates with prior testimony experience in criminal or civil litigation related to telephone records, or tower interpretation and analysis, will be given preference. Candidates with knowledge and previous working experience related to wireless telecommunication infrastructure, including base station equipment and transmitters, radiofrequency, or LTE technology preferred. Candidates formerly employed by a major telephone carrier or law enforcement agency will be strongly considered (i.e., familiarity with billing records, call routing, dial plans, etc.). Candidates familiar with telephone analysis software or GIS platforms will be given preference. Experience/skill in working with databases strongly preferred. Benefits The City of New York offers a comprehensive benefits package including health insurance for the employee and his/her spouse or domestic partner and unmarried children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre‑tax programs such as Deferred Compensation, IRA, and a flexible spending account. Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. #J-18808-Ljbffr