Business Analyst

Job TitleWork Location: ONSITE - Dallas, TXInterview Process: must be able to in-person interview in Dallas, TXEnd Client: American AirlinesResponsibilities:• Requirements collection, evaluation and documentation of findings to include gap analysis• Analysis and data collection from various systems• Analyze and document requirements including coordinating acceptance criteria/test cases• Process mapping and modeling (both current state and future state) documentation to include flowcharts and traceability matrices• Stakeholder management and communication• Solution implementation and testing• Collaborate across multiple business units, technology teams, and 3rd party SaaS provider to understand, develop, and define requirements with the coordinating acceptance criteria• Analyze and document requirements from multiple sources including test cases/acceptance criteria• Collaborate and coordinate the development of process flows, traceability matrices, work estimates, test plans and test results with project test lead• Conduct test case and test plan reviews to ensure requirements and acceptance criteria clearly defined• Ensure issues are identified, tracked, reported on and resolved/escalated in a timely manner• Effectively convey how various issues affect each other and the outcome of the project and the overall program• Understand expectations that were set with client, recognize when issues/events may affect delivery, and communicate effectively with clients to identify needs and evaluate alternative solutions• Follow through with commitments and foster mutual trust with all working groups• Ensure project team is kept well informed of project changes with open communication• Effectively apply company project methodology and enforce standardsMinimum Qualifications:• Bachelor's degree in Finance, Accounting, Business Administration, Information Technology or other related field or equivalent training/experience• At least 3 years of work experience• Experience with requirements facilitation and gathering, defining acceptance criteria and testing best practices (functional, unit, integration, regression)Preferred Qualifications:• Experience with airline crew management and/or pay productsSkills, Licenses & Certifications:• Strong analytical skills with the ability to prioritize and execute multiple tasks• Proficient with Microsoft Office software; specifically Excel spreadsheets• Excellent verbal and written communication skills• Possesses a good understanding of payroll processing in accordance with labor contractsRequired Skills: Business AnalysisBasic Qualification:Additional Skills:Background Check: NoDrug Screen: No