Operations Manager

Overview Berklee College of Music is looking for a proactive, highly organized, and service-oriented Operations Manager to anchor the daily operations of the Music Business/Management Department. As one of our largest academic hubs, this department shapes the future leaders of the entertainment industry. This role blends executive administrative support, financial tracking, event coordination, and academic operations into a vibrant, collaborative workspace. At Berklee, our mission is to nurture creativity, innovation, and passion. We believe in working in a way that is deeply student-centered, ensuring our community has the support they need to thrive. As a member of our team, your work is mission-driven every single day, directly impacting the next generation of global artists and industry pioneers. Responsibilities Departmental & Financial Operations: Provide high-level support to the Chair and Assistant Chair. Track the departmental budget, handle purchasing, contracts, and invoices, and manage student employees. You will also oversee newsletters, webpage updates, and social media. Academic & Student Support: Serve as the friendly initial point of contact for student inquiries regarding degrees and minors. Assist with academic scheduling, guide faculty to campus resources, and provide operational support during peak cycles like registration and graduation. Events & Special Projects: Plan and execute workshops and guest speaker series, coordinating everything from travel and venue reservations to partnering with production staff for seamless A/V execution. Requirements What You Bring Education & Experience: A Bachelor’s degree or higher in business, arts management, higher education, or a related field, alongside at least three years of experience in a fast-paced administrative or office management role. Skills: Exceptional multitasking and communication skills, a tech-savvy approach (Google Workspace, Microsoft Office, and modern project management tools), and a knack for anticipating needs and solving problems independently. Bonus Points: Prior experience in higher education, arts administration, or the music industry, as well as familiarity with Workday, Colleague, or Mailchimp. Benefits & Perks Culture & Benefits Berklee thrives on a culture of shared passion and mutual respect. We are deeply committed to work-life balance, providing a supportive ecosystem where staff can grow personally and professionally. From creative campus events to robust wellness resources, Berklee ensures that working here is as fulfilling as it is inspiring. Hiring Range: $60,000 - $82,000; salary dependent on relevant experience and education. Please visit the Total Rewards page to learn more about the benefits of working at Berklee. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. How to apply Berklee College of Music Learn more at berklee.edu Job Details Posted on Jun 22 • Boston, MA, USA • Full time • Senior • $60K - $82K #J-18808-Ljbffr