SMB Customer Success Specialist - Retention & Health
Order.co
A leading service provider in New York is seeking a Customer Success Manager to manage a portfolio of SMB customers, focusing on retention and customer health. The ideal candidate has 1-3 years of experience in a customer-facing role and possesses excellent communication skills. Responsibilities include proactive outreach to prevent churn and monitoring account signals. The position offers a competitive compensation package, flexible time off, and comprehensive benefits. #J-18808-Ljbffr Order.co
- ...Couchbase, Inc. is looking for a Customer Success Specialist to manage a high-volume portfolio of SMB customers primarily in a remote setting. The role emphasizes... ...adoption, and proactive monitoring to drive customer retention. Candidates should have a minimum of 3 years of...SuggestedRemote workFlexible hours
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$50k
...Customer Success Associate The Customer Success Associate is the daily voice of Commonwealth... ...billing and account changes, and drive retention through proactive outreach and problem-... ...proactive outreach to monitor account health, surface concerns early, and keep service...Full timeWork experience placementWork at officeRemote work3 days per week$50k
...founded on one core promise: to help our customers protect the people they value most. We... ...home insurance, auto insurance, senior health insurance and more. Our quick and easy process... ...role that combines cross‑selling and retention. As the only client‑facing team to...Full timeTemporary work$57.4k - $98.35k
The Customer Success Manager (CSM) plays a critical role in helping customers realize value from... ...and internal teams to drive adoption, retention, and long‑term relationship success through... ...Solutions products Monitor customer health and usage trends to identify risks and...Work at office$50k
...founded on one core promise: to help our customers protect the people they value most. We... ...home insurance, auto insurance, senior health insurance and more. Our quick and easy process... ...role that combines cross‑selling and retention. As the only client‑facing team to cross...Base plus commissionFull timeTemporary work- Lisa Pate State Farm is looking for a Customer Retention Specialist in York, Pennsylvania. This full-time, in-office position emphasizes exceptional customer service and relationship-building skills. Candidates will support existing customers and manage renewals while contributing...Full timeWork at office
- ...are seeking a School Support Specialist to join our team, supporting... ...and operational focus to every customer interaction. You thrive in... ...supporting the Head of Customer Success on implementation. Own school... ...phone calls and customer retention efforts through direct communication...Work at officeRemote work
- ...Primary Goal: GLOBO’s Customer Account Management Team is tasked... ...looking for a passionate Customer Success Specialist (CSS) with relationship-... ...and maximize customer retention and growth. Responsibilities... ...Utilization: Monitor customer health and utilization data, delivering...Contract workWork at officeRemote workHome office
- ...Industry: Customer Service and Client Relations (SaaS) Work Arrangement... ...Role Overview The Customer Success Specialist will own the company’s... ...influence customer satisfaction and retention by ensuring every... ...accordance with company policy Health Coverage for PH-based talents...Full timeRemote workWorldwideMonday to Friday
$75k - $95k
...A financial services company in the United States is seeking a Customer Success Associate to drive customer satisfaction for small and mid-sized businesses. Responsibilities include managing customer accounts, engaging with clients to address their concerns, and collaborating...Remote work- ...payments, manage operations, and build customer loyalty. What you’ll do: Respond to inbound... ...outbound engagement efforts to support retention and relationship-building Stay up to... ...experience in customer support, client success, or technical support Strong verbal and...Remote work
$19 per hour
...centric technology, and customized financial solutions,... ...expectations, our Client Success Department is critical... ...The Client Success Specialist role is a remote position... ...with a team to drive retention of clients through... ...employer contributions for health, dental, and vision...Full timeRemote workWork from homeWeekend workAfternoon shift- ...relationship-driven RemoteCustomer Success Specialist (CSS) to support and grow... ...ideal candidate combines customer success expertise with a... ...support, account growth, and retention. A successful CSS will proactively... ...Retention Monitor customer health and proactively address...
- ...Role Description As a Customer Success Specialist within the Customer Success team, this role is crucial in ensuring customers attain their desired... ...is pivotal for enhancing customer satisfaction and retention. You will act as an essential bridge between our company and...Work at officeRemote work
- ...Retention Express LLC is a leading, high-touch BPO contact support... ...is to provide unparalleled customer experiences and first-call resolution... ...a Tier 1 Customer Retention Specialist specializing in customer... ...work effectively, including successfully multitasking customer issues...Work from home
- ...Job Title: Customer Retention Specialist Job Type: Full-Time Remote Time Zone: US Hours Role Overview We are seeking a Customer Retention Specialist to build and scale a high-impact retention and lifecycle marketing function from the ground up. This role will be responsible...Full timeRemote work
- ...Tendril is looking for a Remote Customer Success Specialist to enhance client partnerships and ensure they recognize the full value of Tendril’... ...This role involves building strong relationships, driving retention, and identifying growth opportunities. Candidates should have...Remote work
$45k - $75k
...Customer Support Specialist - GIS/Data Visualization Software Get AI-powered advice... ...our world-class customer success team. The mission is simple... ...software engagement and customer retention. Partner with other teams... ...agile. 100% employer-paid health, dental, vision, and life...Full timeCasual workRemote workFlexible hours- ...the direction of either Ansible or its customers. Ansible Government Solutions, LLC (Ansible... ...in the fields of national security, health care, and information technology. To address... ...staff who take care of our customers’ success as if it is their own. Responsibilities...Work at officeRemote workShift work
- Judi Health is seeking a self-driven Customer Success Consultant to manage and service new and existing clients, ensuring a smooth transition into the Judi platform. This role requires exceptional communication, project management, and organizational skills, as well as...Remote job
$90k - $120k
...4 Technology Scaling global teams in Payments and Fintech Customer Success Specialist - New York (hybrid) An established and rapidly growing global... ...exceptional client service, driving increased customer retention and growth. Exceptional organizational and communication skills...Full timeImmediate start$60k - $75k
...Mission Control Role Overview Customer Experience Specialists serve as the primary point... ...customer satisfaction, retention, and growth. Key... ...renewal to ensure long-term success and satisfaction. Provide... ...cycles by tracking customer health, demonstrating ROI, and partnering...Full timeFor contractors- Position Overview: The Customer Success Specialist I is responsible for supporting MetroPlusHealth members... ..., ultimately resulting in member retention through both inbound and outbound outreach... ...to complete and pass the NY State of Health approved training program and become...Weekend work
$65k - $90k
...providers, so everyone can focus on health instead of paperwork. With EliseAI,... ...accelerate this mission. About The Role As a Customer Success Specialist, you will support our customer... ...contribute to onboarding, engagement, and retention by leveraging data, developing...Work at officeLocal areaRelocation$75.2k - $119k
About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers... .... Position Summary Judi Health is seeking a self-driven customer success consultant to fill a client facing role. This individual will...Work at officeLocal areaRemote workFlexible hoursShift work
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