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Customer Success Specialist I - Enrollment & Retention

MetroPlusHealth

A healthcare organization in New York seeks a Customer Success Specialist I to enhance member experiences through effective support and retention strategies. This role involves assisting members with recertification and enrollment, addressing complaints, and collaborating with various stakeholders. Ideal candidates have a strong background in customer engagement and problem-solving, along with a desire to enhance customer experience. A bilingual preference and relevant experience in a customer-facing role are advantages. #J-18808-Ljbffr MetroPlusHealth

Vacancy posted 3 days ago
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