Customer Success Specialist I - Enrollment & Retention
MetroPlusHealth
A healthcare organization in New York seeks a Customer Success Specialist I to enhance member experiences through effective support and retention strategies. This role involves assisting members with recertification and enrollment, addressing complaints, and collaborating with various stakeholders. Ideal candidates have a strong background in customer engagement and problem-solving, along with a desire to enhance customer experience. A bilingual preference and relevant experience in a customer-facing role are advantages. #J-18808-Ljbffr MetroPlusHealth
- A leading service provider in New York is seeking a Customer Success Manager to manage a portfolio of SMB customers, focusing on retention and customer health. The ideal candidate has 1-3 years of experience in a customer-facing role and possesses excellent communication...SuggestedFlexible hours
- Position Overview: The Customer Success Specialist I is responsible for supporting MetroPlusHealth members... ..., ultimately resulting in member retention through both inbound and outbound... ...member retention for the organization Enrollment and retention support Assist...SuggestedWeekend work
$19 per hour
...centric technology, and customized financial solutions,... ...of contact for clients enrolled in Beyond Finance’s... ...expectations, our Client Success Department is critical... ...The Client Success Specialist role is a remote position... ...with a team to drive retention of clients through bolstering...SuggestedFull timeRemote workWork from homeWeekend workAfternoon shift- Job Title Customer Success Specialist Company Description Movo AI - Voice AI startup automating youth program enrollments Job Description As the founding Customer Success Specialist, you... ...Manage ongoing client relationships and retention efforts, translating complex product...Suggested
- ...Customer Success Specialist Seeking Customer Success Specialists to serve as the first point of contact... ...for customer service and member retention support. This role is responsible for assisting members with renewals, enrollment activities, provider selection, and resolving...SuggestedContract work
- ...Role Description As a Customer Success Specialist within the Customer Success team, this role is crucial in ensuring customers attain their desired... ...is pivotal for enhancing customer satisfaction and retention. You will act as an essential bridge between our company and...Work at officeRemote work
- ...are seeking a School Support Specialist to join our team, supporting... ...and operational focus to every customer interaction. You thrive in... ...supporting the Head of Customer Success on implementation. Own school... ...phone calls and customer retention efforts through direct communication...Work at officeRemote work
- ...Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary... ...are looking for a passionate Customer Success Specialist (CSS) with relationship-building and... ...language access and maximize customer retention and growth. Responsibilities: Develop...Contract workWork at officeRemote workHome office
- ...Industry: Customer Service and Client Relations (SaaS) Work Arrangement: Fully Remote... ...Latin America Role Overview The Customer Success Specialist will own the company’s customer... ...directly influence customer satisfaction and retention by ensuring every interaction is...Full timeRemote workWorldwideMonday to Friday
- ...payments, manage operations, and build customer loyalty. What you’ll do: Respond to inbound... ...outbound engagement efforts to support retention and relationship-building Stay up to... ...experience in customer support, client success, or technical support Strong verbal and...Remote work
$25.76 - $28.5 per hour
POSITION STATEMENT Enrollment Office Assistant Start Date: August 17, 2026 OVERVIEW Brooklyn... ...Maintains and updates the admissions, retention, and enrollment databases, ensuring all... ...event systems and processes for successful event planning and execution. QUALIFICATIONS...Hourly payPart timeWork at officeNight shiftAfternoon shift$57.4k - $98.35k
Sales Business Retention Rep page is loaded## Sales Business Retention Repremote type: Remotelocations: USA-GA-Remote: USA-PA-Remotetime... ...timeposted on: Posted Todayjob requisition id: R0056965The Customer Success Manager (CSM) plays a critical role in helping customers...Work at officeRemote workWorldwide- Lisa Pate State Farm is looking for a Customer Retention Specialist in York, Pennsylvania. This full-time, in-office position emphasizes exceptional customer service and relationship-building skills. Candidates will support existing customers and manage renewals while contributing...Full timeWork at office
$60k - $70k
...environment. Overview We are seeking a detail‑oriented and customer‑focused PEO Customer Success Specialist with at least 2 years experience to serve as the... ...resources. Support clients during annual open enrollment. Process and report new hires to the appropriate state...For contractors- Overview Customer Success Specialist About Togetherhood Togetherhood is revolutionizing enrichment and education for children from preschool to... ...site, from onboarding to long-term growth, renewals, and retention. Build strong, collaborative relationships with partner stakeholders...Seasonal workWork at office
- ...least one year in a call center customer service role. Location:... ...insurance products. The Customer Success Agent I plays a key role in... ...regarding health plans, benefits, enrollment processes, and appointment... ...open-book competency and retention exams during all weeks of training...Full timeWork at officeRemote workMonday to FridayShift workDay shiftAfternoon shift
$90k - $120k
...4 Technology Scaling global teams in Payments and Fintech Customer Success Specialist - New York (hybrid) An established and rapidly growing global... ...exceptional client service, driving increased customer retention and growth. Exceptional organizational and communication skills...Full timeImmediate start$20 - $25 per hour
...recruiter to learn more. Job Title: Customer Success Representative Location: New York,... ...General Description The Customer Success Specialist plays a critical role in supporting... ...single point of contact for member retention, enrollment support, recertification, and...Contract workShift work- ...Retention Express LLC is a leading, high-touch BPO contact support... ...is to provide unparalleled customer experiences and first-call resolution... ...a Tier 1 Customer Retention Specialist specializing in customer... ...work effectively, including successfully multitasking customer issues...Work from home
- ...Job Title: Customer Retention Specialist Job Type: Full-Time Remote Time Zone: US Hours Role Overview We are seeking a Customer Retention Specialist to build and scale a high-impact retention and lifecycle marketing function from the ground up. This role will be responsible...Full timeRemote work
- ...and relationship-driven RemoteCustomer Success Specialist (CSS) to support and grow our client... ...partnerships. The ideal candidate combines customer success expertise with a strong sales... ...customer support, account growth, and retention. A successful CSS will proactively...
- ...Couchbase, Inc. is looking for a Customer Success Specialist to manage a high-volume portfolio of SMB customers primarily in a remote setting.... ...onboarding, adoption, and proactive monitoring to drive customer retention. Candidates should have a minimum of 3 years of Customer...Remote workFlexible hours
- ...Tendril is looking for a Remote Customer Success Specialist to enhance client partnerships and ensure they recognize the full value of Tendril’... ...This role involves building strong relationships, driving retention, and identifying growth opportunities. Candidates should have...Remote work
- ...Position Overview The Customer Success Specialist I supports Client members and key stakeholders throughout... ...member experience that drives retention and satisfaction through both... ...barriers impacting the member experience Enrollment & Retention Support Assist members with...Weekend workDay shiftAfternoon shift
$45k - $75k
...Customer Support Specialist - GIS/Data Visualization Software Get AI-powered advice on this job and more... ...to join our world-class customer success team. The mission is simple: make sure... ...drives software engagement and customer retention. Partner with other teams to surface...Full timeCasual workRemote workFlexible hours- ...Job Title: Customer Support Specialist Position Type: Full-Time, Remote Working Hours: U.S. Business... ...from customers. Encourage customers to enroll in auto-billing where appropriate. Support... ...in customer service or customer success roles . Experience working with Salesforce...Full timeRemote work
- ...virtually (Zoom/phone) and guide them step-by-step through the enrollment process -Explain Benefits Clearly: Walk clients through... ...looking for someone who: -Enjoys helping people and providing great customer service -Has strong communication skills (we’ll help you improve...Remote jobFull time
$21.5 per hour
Job Description Reports To: INT Director Enrollment Center Recruitment Type: External/... ...Rotates between in person and electronic customer service duties Reconciles Banner sessions... ...excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga...Full timePart timeWork experience placementWork at officeLocal areaMonday to Friday$65k - $90k
...Horowitz to accelerate this mission. About The Role As a Customer Success Specialist, you will support our customer success team. This is a customer... .... You will contribute to onboarding, engagement, and retention by leveraging data, developing product expertise, and...Work at officeLocal areaRelocation$55k - $75k
...If you join our team, you’ll enjoy:**# **Job Summary**The Customer Success Specialist is responsible for coordinating with sales and account teams... ...the customer lifecycle, improving customer service, retention, and sales growth - Basic* Ability to thoroughly understand...Work experience placementWorldwideFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Specialist I - Enrollment & Retention. Be the first to apply!
- customer service representative csr New York, NY
- customer retention representative New York, NY
- service representative New York, NY
- client retention specialist New York, NY
- bilingual customer support specialist New York, NY
- customer service associate remote New York, NY
- customer service representative ii New York, NY
- international customer service representative New York, NY
- employee relations assistant New York, NY
- full time customer service representative work from home New York, NY


