Business Systems Analyst (Admissions & Records)

Business Systems Analyst (Admissions & Records)

Job ID: 322740
Location: GateWay Community College
Full/Part Time: Full Time
Regular/Temporary: Regular

Hiring Salary Range


$68,850.00 - $89,505.00/annually, DOE

Grade


118

Work Schedule


Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am - 6pm

Some evenings and weekends may be required

This position may allow for a remote work day and the schedule will be determined upon hire.


Work Calendar


12 Months

Maricopa Summary


10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world.

We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits


Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

Affordable and Comprehensive Benefits Package:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs:

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program and Support Groups
• Employee Assistance Program (EAP)
• Sight-On-Site Eye Care Services

• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary


The Business Systems Analyst for Admissions and Records supports the optimization of student information systems and operational processes by analyzing business needs, resolving system issues, and implementing technology-driven solutions. This role develops reports, ensures data integrity, manages system access, and collaborates with stakeholders to improve efficiency, compliance, and service delivery. Additionally, the analyst provides training, supports system implementations, and contributes to strategic initiatives within Enrollment Services.

Essential Functions


25% Project Strategy, Systems Implementation & Reporting:
Leads development of project documentation, defining strategy, scope, resources, and timelines for Admissions & Records initiatives, identifies operational and system gaps; designs and implement technology, process, and staffing solutions; facilitates system implementations, including user acceptance testing (UAT) for the local college; develops, creates and maintains Admissions and Records' SQL Server Reporting Services (SSRS) to support data-driven decision-making; administers and supports systems including Dynamic Forms, Laserfiche, SIS, and SLMS as it relates to the Admissions and Records area; delivers staff training and onboarding for the Admissions and Records area/department. Provide departmental supervision and leadership support, as needed

25% Business Analysis & Process Improvement:
Analyzes and documents business processes, workflows, and system impacts to identify inefficiencies and risks within Admissions and Records. Interprets regulatory requirements and provide guidance on policies, compliance, and best practices; troubleshoots SIS issues, resolve escalated cases, and address data anomalies (e.g., duplicate records, login issues, exception reporting). Researches emerging technologies and industry trends; recommends and implement improvements

20% Systems Administration & Security:
Manages SIS and SSRS security administration, including user access provisioning, role alignment, and account lifecycle management; ensures appropriate access controls based on job functions and institutional policies; supports operational planning, budgeting, and technical problem resolution

15% Data Analysis & Integrity:
Analyzes SIS data to support reporting, compliance, and strategic decision-making within the Admissions and Records department; monitors and maintains data integrity within SIS; identifies and resolves discrepancies within SIS

15% Leadership, Training & Stakeholder Support:
Provides professional support to committees and cross-functional teams through research, reporting, and presentations; facilitates meetings and delivers training on SSRS and system usage; contributes to organizational initiatives and performs additional duties as assigned

Minimum Qualifications


Bachelor's Degree from a regionally accredited institution in information technology or related field and two (2) years of business systems analysis experience including business process design and/or business requirements definition or workflow documentation and/or acceptance testing within Admissions and Records and/or any other students services department.


OR

An equivalent combination of the conferred degree, education, certification and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.


Desired Qualifications


A. Three (3) years of experience working in Admissions, Records, Enrollment Services, or a Registrar's Office within higher education, including at least two (2) years in a community college setting.

B. Three (3) years of hands-on experience with a Student Information System (SIS), such as PeopleSoft, along with experience using reporting tools (e.g. Tableau, SSRS, SQL, dashboards).

C. Three (3) years of experience with student records processes, including registration, residency determination, transcripts, FERPA regulations, and related policies and procedures.

D. Three (3) years of experience documenting business processes, training end users, and providing functional or technical support, including troubleshooting system issues.

E. Experience managing system access, security roles, and user provisioning, as well as supporting document management or workflow platforms (e.g., Laserfiche, Dynamic Forms).

F. At least one (1) year of programming or query experience using languages such as SQL, Microsoft SQL, or Oracle, along with experience working with applicable local, state, and federal regulations (e.g., residency requirements, immigration laws).

H. One (1) year full-time relevant MCCCD experience during the previous two years (internal candidates ONLY)


Special Working Conditions

• May be required to travel or be assigned to all MCCCD locations
• May be required to work evenings and weekends
• May be required to work at multiple sites days, some evenings or weekends
• May require prolonged periods of viewing a computer screen
• May require lifting objects weighing up to 25-50 lbs
• MCCCD does not sponsor individuals for any type of work visas.

How to Apply


Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.


Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment (must include number of hours worked)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at View email address on click.appcast.io


MCCCD is an Equal Opportunity Employer.


Additional Requirements

One or more of these certifications are preferred but not required:

• Certified Business Analysis Professional (CBAP)
• Certification of Capability in Business Analysis (CCBA)
• Project Management Professional (PMP)
• Certified Associate in Project Management (CAPM)
• Data & Technical Certifications

Posting Close Date


Open until filled . First Review May 26, 2026


Applications received after the review date may not be screened

EEO, Title IX, & Clery Act


Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit

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