APS Administrative Assistant

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The Opportunity:

The APS administrative coordinator is a key support to the representatives who respond to at risk calls and follow up safety plans for elders and adults with disabilities. The ideal candidate is highly organized and compassionate to vulnerable populations. Duties includes greeting client visitors, answering phone calls and coordinating guardianship training that occurs in the office. The position supports court related duties such as e-filing, researching available support for clients and processing guardianship changes.

The starting pay range for this role is $19.50 - $21.60 based on experience.

Who We Are:

North Central Health Care is an organization serving Langlade, Lincoln and Marathon counties within the fields of mental health treatment, addiction services, long term care, short term care, physical therapy, crisis stabilization and so much more. We have amazing employees who provide exceptional care and want to add to our team.

What You'll Do:

• Provides clerical support which includes prepping paperwork for APS reps, scanning, e-filing, and keeping an up-to-date and accurate list of all guardian contacts.
• Maintains the monthly review schedule and court schedule, coordinating this with probate offices, corporation counsel and law offices.
• Assists in the screening process for guardians. Facilitates reviews of guardian record checks.
• Provides general support to visitors and acts as the point of contact for internal and external partners
• Answers and directs calls to the appropriate individual
• As needed assists with the APS At-Risk line by accepting intake calls and gathering information from reporters
• Manages guardianship changes for the Department.
• Adheres to scheduled work hours with regular and predictable attendance.

What You Bring:

• One year of experience in a human services field and as an administrative assistant.
• High School Diploma

• Person-centered service in all interactions.

• Reliable attendance.
• Valid drivers license and use of a personal vehicle.
• Attention to detail and organized.

What You'll Get:

• Starting pay range $19.50 - $21.60 up to per hour.
• PTO, paid holidays, health insurance, dental insurance, vision insurance, on-site bistro and cafeteria, pharmacy, newly updated facility, life insurance, accident insurance, pet insurance, hospital insurance, employee assistance program, employee discounts.
• As an employee of NCHC, you could be eligible for the Wisconsin Retirement System (WRS). The WRS is a hybrid defined benefit plan. It contains elements of both a 401(k) or defined contribution plan and a defined benefit plan. Participating staff contribute 6.9% and NCHC will match this at 100% each pay period!

In compliance with the American with Disabilities Act, NCHC will provide reasonable accommodations to qualified individuals and encourages both prospective and current employees to discuss potential accommodations with the employer. North Central Health Care is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)