Operations Controller

JOB SUMMARY The Pipeline Controller is responsible for monitoring, controlling, and optimizing the safe and efficient movement of crude oil through pipeline, gathering, storage, transmission, and processing systems. Using SCADA systems and other control technologies, this role analyzes real-time operating conditions, monitors pressures and flow rates, forecasts system demand, coordinates product receipts and deliveries, and responds to changing operational needs to ensure reliable pipeline performance. Responsibilities include troubleshooting communication and control system issues, coordinating field activities, managing transportation imbalances, supporting emergency response efforts, and communicating with field personnel, schedulers, customers, and other pipeline operators. The ideal candidate has experience in pipeline operations, strong analytical and problem‑solving skills, familiarity with SCADA and control systems, and a commitment to safety, regulatory compliance, and operational excellence in a fast-paced control room environment. Job Profile Summary Monitors, adjusts and/or controls flow of Crude Oil through the pipeline system in a safe, reliable, compliant and efficient manner. This includes distribution, transmission, gathering, storage and processing systems. Essential Functions and Responsibilities Utilize computers and SCADA digital displays to determine sufficient operating pressures and to monitor and direct flow of Crude Oil though pipeline system Determine load requirements using company approved forecasting model. Compare this forecast to forecasts based on analysis of current and predicted weather conditions, current system conditions, and operating objectives Analyze and assist in identification and resolution of communication problems. Take appropriate action to minimize drastic reductions in pressure caused by line breaks or other unusual occurrences Monitor system gas or liquid quality and take appropriate action in response to changes Calculate and/or verify the following, including but not limited to: Receipts Deliveries Storage injections and withdrawals Pipeline system load requirements Transportation imbalances Compile, prepare, and/or post information including but not limited to: Start/stop of receipt/delivery flows and compressors or pumps Storage injection and withdrawal requests Field personnel call-outs Nomination confirmations and changes Gas quality issues Supervisory Control and Data Acquisition System (SCADA) communication problems Communicate information and/or instructions related to system operations and contractual obligations to company field personnel, schedulers, and pipeline controllers from other companies Utilize the ONEOK Communication System (OCS) for the following: Emergency/non-emergency communication Setting up conference bridge One-Call center line locates Train employees in performance of duties related to system operations Responsibilities may include Department of Transportation (DOT) covered functions, including operations, maintenance, or emergency response on a pipeline. Job duties also require the employee to be alert and respond immediately to dangerous or hazardous conditions, and where impaired performance, or failure to follow safety precautions, could result in serious injury or property damage. Education None Required. Work Experience Experience with pipeline control functions, computer programs, and equipment applicable to pipeline system control operations Experience monitoring pressures, volumes, and control points to maintain adequate Crude Oil flow Experience with and thorough knowledge of Crude Oil pipeline operations Experience in use and function of office equipment applicable to position including computers Experience and/or training related to: Basic programming/computer applications and hardware/SCADA systems Company and governmental operating/safety procedures Weather forecasting Experience compiling and preparing reports, logs, and correspondence Experience interacting, advising, training and communicating effectively Knowledge, Skills and Abilities Ability to: apply basic mathematics, including use of decimals and percentages Ability to: verbalize information or instructions utilizing telephone and two-way radios Licenses and Certifications B31Q Operator qualification on the pipeline system being operated Strength Factor Rating - Physical Demands/Requirements Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally) Walking: Moving about on foot (Frequently) Sitting: Remaining in a seated position (Constantly) Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally) Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally) Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally) Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally) Climbing: Ladders, Stairs (Occasionally) Balancing: Maintaining body equilibrium to prevent falling (Occasionally) Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally) Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally) Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally) Crawling: Moving about on the hands and arms in any direction (Occasionally) Reaching: Extending hands and arms in any direction (Constantly) Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly) Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly) Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly) Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently) Hearing: Perceiving the nature of sound by the ear (Frequently) Tasting/Smelling: (Occasionally) Near Vision: Clarity of vision at 20 inches or less (Constantly) Far Vision: Clarity of vision at 20 feet for more (Frequently) Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently) Vision: Color - The ability to identify and distinguish colors (Constantly) Working Conditions / Environment Employee is subject to inside environmental conditions. Working Conditions: Well lighted, climate controlled areas (Constantly) Frequent repetitive motion (Constantly) CRT (Computer Monitor(s)) (Constantly) Travel None required, Driving Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license. Equal Opportunity & Diversity Statement ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK. ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email View email address on click.appcast.io or call View phone number on click.appcast.io. Expected Salary Range $79,000.00 - $119,000.00 Company Overview At ONEOK (NYSE: OKE), we deliver energy products and services vital to an advancing world. We are a leading midstream operator that provides gathering, processing, fractionation, transportation, storage and marine export services. Through our approximately 60,000-mile pipeline network, we transport the natural gas, natural gas liquids (NGLs), refined products and crude oil that help meet domestic and international energy demand, contribute to energy security and provide safe, reliable and responsible energy solutions needed today and into the future. As one of the largest integrated energy infrastructure companies in North America, ONEOK is delivering energy that makes a difference in the lives of people in the U.S. and around the world. #J-18808-Ljbffr