Patient Service Advisor

Job Description

Job Description

Patient Service Advisor
Fairhaven, MA
Hours:

• Monday – Friday 8:30a – 5:00pm
• 40 hours per week

Responsibilities:

• Manage 75–100 incoming calls daily, ensuring prompt and helpful patient service
• Coordinate patient registration and schedule appointments across the network.
• Input medical orders and prescriptions for physician review and approval.
• Record detailed notes of all patient phone interactions in the system
• Handle electronic faxes and process release-of-information requests securely
• Deliver test results to patients and guide them to appropriate network services
• Act as a liaison between physician offices and other departments to streamline patient care

Qualifications:

• Four years high school completion (or equivalent)
• Patient services experience or similar
• Strong computer skills (35 WPM)
• Excellent organizational skills
• Ability to listen and document required

Compensation:

• $20-22/hr

...Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP