Senior Global Technical Support Manager (24/7)
Granicus-Lac
Granicus-Lac is seeking a Technical Support Manager to lead a global team. In this senior role, you will recruit, coach, and manage a client-facing technical support team. You will ensure compliance with service standards and drive KPI performance, enhancing the customer experience. The ideal candidate has 5+ years in a similar position, strong communication skills, and a background in multi-channel contact centers. Experience with tools like Salesforce and Jira is a plus. #J-18808-Ljbffr
Vacancy posted 12 hours ago
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