FL-DBPR-CTMH-Compliance Officer
Real Soft
Job Title
Job Description
Contact constituents/complainants to discuss the details of the complaints that are filed. Provide any resources or referrals, as appropriate. And a written correspondence to the complainant once approved by the supervisor. Close the case out by adding the appropriate codes/activities/statues in Versa. Document the actions in the OnBase system.
Required/Desired Skills
Skill - Required/Desired - Amount - of Experience
Ability to speak and understand English - Required - 0
High school diploma - Required - 0
Excellent written and oral communication with the public - Required - 0
Ability to read and interpret Florida State Statues - Required - 1 - Years
Experience working with the public in a professional work environment - Required - 3 - Years
Experience working with the public and analyzing complaints - Required - 1 - Years
Experience using Versa - Highly desired - 0
Experience using OnBase system - Highly desired - 0
Bachelors Degree - Highly desired - 0
Vacancy posted 2 days ago
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