Senior Loan Agency Operations Specialist

Job-ID: 17499

Category: General Business Operations

Location: Wilmington, DE, United States; New York, NY, United States

Workplace: Hybrid

Schedule: Full time

Posted:

Senior Loan Agency Operations Specialist

Hybrid Schedule: Wilmington, DE (three days weekly in the office)

Monday to Friday 8-5 eastern time

Position Summary:

This position reports to the Head of Loan Operations and will be a senior member of our dynamic team of professionals engaged in the delivery of a range of operational services on complex capital markets transactions.

The CSC Delaware Trust portfolio is growing both in size and complexity. An experienced individual is required to support the growth and adequately manage the day-to-day administration of a diverse range of transactional requirements.

The successful candidate will be required to work closely with a broad range of stakeholders including investment banks, private equity and private credit funds, law firms, and audit firms. It is not unusual to have direct contact with client CFO’s and Treasury Managers, and therefore a high degree of professionalism, attention to detail, and strong communication skills are essential.

Some of the things you will be doing:

The candidate in this role will support an assigned book of business, with volume fluctuating quarterly. Responsibilities include but are not limited to the following:

• Review / Quality Check of the following activities:
  • Transaction processing (e.g., rollovers)
  • Issuer/Borrower Invoicing
  • Letter of Credit Activity
  • Payment Processing
  • Unscheduled Repayments/Borrowings
  • Reporting (daily, weekly, monthly, quarterly, ad-hoc)
  • Data Governance and Database Accuracy
• Handle inbound and outbound communication with internal and external stakeholders via email and phone.
• Conduct internal and external meetings with stakeholders communicating status updates to the business or book of business.
• Manage Deal Closing Execution & Funding.
• Team Training for Industry Best Practices and Company Related Policies.

• Maintain and update operational procedures to ensure consistency and compliance.

What technical skills, qualifications, and experience do you need?

• Bachelor’s Degree required with 5+ years of Banking and/or Relevant Financial Services Experience (Loan Operations) experience.
• Proven experience leading and managing teams, ideally within financial services.
• Ability to oversee day-to-day operations while driving strategic initiatives.
• In-depth knowledge of loan facility agreements and an understanding of the roles involved in bilateral loans, syndicated loans, and project finance. Experience with bonds or structured finance is a strong plus.
• Solid understanding of financial markets and products, with experience using payment systems for confirming and settling these products.
• Experience using WSO, Loan IQ, DebtDomain, iLEVEL, ClearPar or other similar loan/banking platform preferred.
• Comprehensive understanding of the loan operations lifecycle, with the ability to identify and resolve issues related to client loan activities.

• Familiarity with deal structuring, distribution, documentation, funding, and post-closing management; ability to proactively address challenges and ensure compliance with regulatory and internal standards.

• Strong attention to detail in reviewing financial documents, structuring deals, and accurately calculating rates, fees, and payouts.
• Ability to work effectively with numbers, identify discrepancies, and maintain a high level of accuracy in all tasks directly contributes to the smooth execution of loan transactions and the elimination of errors or operational risks.
• Ability to generate ad hoc calculations as needed for a customer/client. Ad hoc calculations include but are not limited to the following: interest calculations, paydown calculations, pro-rata splits, per diem calcs, payoff letter calculations, etc.
• Commitment to ensuring thorough and robust quality checks in all aspects of loan processing, with a focus on maintaining high standards and not compromising on accuracy or compliance.
• Proficiency in using MS Office suite of applications, with a particular focus towards Excel.

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About the organization

At CSC, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

About the company

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers .

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.