Clinic Receptionist

Job Description

Job Description

Part-Time Saturday Front Desk & Clinic Assistant

Winding Willow Acupuncture & Wellness is looking for a reliable, friendly, and responsible Front Desk & Clinic Assistant to join our small healthcare team.

This is a  part-time position working every Saturday from 9:00 AM–4:00 PM , with the opportunity to pick up additional shifts when other front desk team members need coverage.

This is a great position for someone who enjoys working with people, keeping things organized, and being part of a calm, welcoming healthcare environment. No prior healthcare experience is required—we will train the right person.

What You'll Do:

Your primary responsibilities will be helping patients have a smooth experience when they arrive and keeping the clinic clean, organized, and ready for the next patient.

Responsibilities include:

• Greet patients warmly and check them in and out
• Answer phones and assist patients with basic questions
• Schedule and reschedule patient appointments
• Take patient payments and provide receipts
• Confirm patient information and appointments
• Use our scheduling, payment, and electronic health record systems
• Communicate with practitioners and other front desk team members as needed
• Keep the reception area, treatment areas and common areas clean, neat, and welcoming
• Restock basic clinic & office supplies
• Take out trash and recycling as needed
• Water and care for the clinic's plants
• Perform light cleaning and general upkeep throughout the clinic
• Help with opening and closing tasks
• Follow clinic procedures for patient privacy and confidentiality
• Fill in for other front desk team members when needed, including occasional weekday shifts
• Learn and follow new systems and procedures as they are introduced

What We're Looking For

The most important qualities for this position are reliability, willingness to learn, and a positive attitude.

You should:

• Be dependable and consistently able to work your scheduled Saturday shift
• Be comfortable interacting with patients in a friendly and professional manner
• Be able to learn new computer systems and software
• Be comfortable using a computer, phone, and payment system
• Have good attention to detail
• Be able to stay organized and complete routine tasks without supervision
• Be comfortable working independently when the clinic is busy
• Be willing to help with cleaning and general clinic upkeep
• Communicate clearly and professionally with patients and coworkers
• Respect patient privacy and confidentiality
• Be comfortable asking questions when you are unsure of something
• High School Diploma required

Previous customer service, reception, retail, or office experience is helpful but not required. We are willing to train the right person.

This position includes light physical work as part of maintaining the clinic.

You must be able to:

• Stand and walk throughout the workday
• Bend, reach, and perform routine cleaning and stocking tasks
• Safely climb a small step ladder when needed
• Lift and carry approximately 15–20 pounds
• Perform light cleaning and clinic maintenance

Schedule:

Every Saturday: 9:00 AM–4:00 PM

Additional hours may occasionally be available when other front desk team members are out or need coverage. Saturday availability is required. We are looking for someone who can make this a consistent weekly commitment rather than someone looking for occasional Saturday work. This is an entry-level position with straightforward responsibilities and training provided.

About Winding Willow

Winding Willow Acupuncture & Wellness is an established acupuncture and massage clinic in Southeast Portland. We are a small, collaborative team committed to providing patients with high-quality care in a welcoming and professional environment.

If you are dependable, personable, willing to learn, and take pride in keeping a workplace clean and organized, we'd love to hear from you!

Please apply with your resume and a brief introduction telling us why you are interested in the position and your availability.

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