Solutions Manager

Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare. Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care. Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators. Now is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it. Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities. How you will impact the organization… Consensus Cloud Solutions is building a dedicated Healthcare Strategy & Solutions unit within its business to drive deeper market penetration across high-priority specialty verticals: Diagnostic Imaging, Community Oncology, and Home Health / Long-Term Care. This is a pivotal, high-visibility role at the intersection of product strategy, market development, and enterprise sales. The Solutions Manager, Healthcare Strategy & Solutions will own the end-to-end go-to-market architecture for these segments — combining eFax, Clarity, Conductor, and Dock Health product capabilities into differentiated, segment-specific solutions that solve real clinical and administrative workflow challenges. You will work directly with the VP Healthcare Solutions and collaborate across Product Management, Product Marketing, Professional Services, Customer Support, Finance, and the Sales organization. The value you will deliver… Solution Packaging & Offer Design: Define bundled solution offerings by segment, combining eFax, Clarity, Conductor, and Dock into coherent, market-ready packages with clearly defined scope, deliverables, and packaged implementation pathways. Partner with Product Management to ensure product capabilities align with segment workflow requirements, and with Implementation & Professional Services to develop repeatable onboarding and implementation playbooks. Own the solution catalog for each segment, including market intelligence, feature matrices, integration dependencies, and tiered offering structures. Value Proposition & Messaging Development: Develop segment-specific value propositions grounded in clinical workflow analysis, reimbursement dynamics, and administrative burden quantification. Collaborate with Product Marketing to translate technical capabilities into compelling positioning, buyer personas, ROI frameworks, and sales narratives tailored to each specialty vertical. Collaborate to create segment-specific content assets including solution briefs, case studies, ROI calculators, and competitive battle cards. Partnership Identification, Negotiation & GTM Alliances: Identify, evaluate, and cultivate technology integration and go-to-market partnerships with key ecosystem players in each segment: Diagnostic Imaging: RIS and PACS vendors (Intelerad, Sectra, Ambra, Karos, etc.), teleradiology platforms Community Oncology: Oncology-specific EHRs (Flatiron Health, iKnowMed/McKesson), community cancer network operators Home Health / LTC: Post-acute and PAC software vendors (Homecare Homebase, PointClickCare, MatrixCare, WellSky, Axxess, AlayaCare) Lead partnership negotiations including API integration agreements, co-sell arrangements, and co-marketing programs, working with Legal and Finance on commercial structures. Coordination with the sales and partnership teams will be essential. Manage ongoing integration partner relationships, conducting quarterly business reviews and driving joint pipeline development in partnership with the sales team. Pricing Strategy & Profitability Management: Design profitable, segment-specific pricing models — including per-transaction, platform subscription, and bundled packaging structures — that reflect market willingness-to-pay and competitive positioning. Collaborate with Product Management, Product Marketing, and Finance to model unit economics, contribution margins, and LTV/CAC ratios by segment and offer tier. Own pricing governance for the segment portfolio, driving pricing approvals, discount guardrails, and deal desk guidance for the sales team. Sales Enablement & Subject Matter Expertise Serve as the primary clinical and solution SME supporting the sales team as they target the top 20 practices in each specialty segment. Participate directly in strategic sales cycles including discovery calls, solution presentations, clinical workflow demonstrations, and executive briefings. Develop and deliver segment-specific sales training, covering buyer personas, competitive differentiation, objection handling, and clinical workflow mapping. Build and maintain a target account intelligence database for each segment, including practice size, EHR/HIT landscape, payer mix, and workflow pain points. Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time. What you will bring to the table… 8+ years of experience in healthcare technology, with a strong preference for backgrounds spanning clinical informatics, HIT product management, healthcare consulting, or solutions engineering. Direct experience working with or selling into a targeted industry segment (Diagnostic Imaging, Community Oncology, Home Health/SNF). Deep understanding of healthcare administrative workflows: prior authorization, referral management, clinical document exchange, and post-acute care transitions. Demonstrated track record of building and launching B2B healthcare SaaS or platform solutions, including pricing, packaging, and GTM strategy. Experience identifying, structuring, and managing technology partnerships or channel agreements with HIT vendors. Exceptional communication skills with the ability to engage credibly at both the C-suite and clinical department levels. Comfort working in a cross-functional, matrixed environment across Product, Marketing, Sales, and Finance. You will stand out if you also have… Experience with digital fax, cloud communications, or document intelligence/IDP platforms. Familiarity with CMS interoperability and prior authorization mandates (CMS-0057-F) and their operational impact on specialty practices. Prior experience in solutions management, segment marketing, or vertical GTM strategy at a publicly traded healthcare technology company. MBA or advanced degree in Health Informatics, Health Administration, or a related field. Established relationships with decision-makers at RIS/PACS vendors, oncology EHR platforms, or post-acute software companies. A bachelors degree. Additional details… Location requirements: Fully remote within the U.S. Travel requirements: to 30% travel. Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time. Technology requirements: Reliable, high speed internet. Eligible for sponsorship: No. The salary range for this role is $215,000 - $230,000 USD annually. The total compensation package for this position is negotiable and may also include annual performance bonus, ESPP, enhanced time off packages and benefits. This job doesn't have an expiration date and will remain open until a qualified candidate is hired. We are not accepting agency submissions for this role. To learn more about us visit consensus.com