Hotel Front Office Manager

Hotel: Rogers Embassy Suites, 3303 Pinnacle Hills Pkwy, Rogers, AR 72758 Employment Type: Full time Compensation Range: $54,000 - $64,000 (actual pay may differ based on experience, skills, qualifications and location) What’s in it for you? Career Growth & Learning – 40% of our management hires are internal promotions! Invest in Your Future – 401(k) plan with company match. Comprehensive Health Coverage – Medical, dental, and vision insurance options. Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations. Perks That Fit Your Life – DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs. Job Description Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance. Champion exceptional guest experiences by anticipating needs, resolving concerns, and building loyalty. Collaborate across departments to deliver seamless service and operational excellence. Drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities. Maintain brand and cleanliness standards, stepping in to support operations when needed. Serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times. What We Are Looking For 2+ years of front desk experience – You know how to keep things running smoothly. 2+ years of supervisory experience – Leadership isn’t new to you; you know how to coach, support, & elevate a team. High school diploma or equivalent – A solid foundation; a degree is a plus but not required. Tech‑savvy with Microsoft Office – Navigate Word, Excel, and Teams with ease. Flexible schedule availability – Hospitality never sleeps, and neither do you. Physically able to lift and move as needed – You’re hands‑on and ready to jump in when the team needs you. What Atrium Leadership Looks Like Accountable Achiever – Own your results and celebrate your wins. Agile Thinker – Adapt quickly and solve problems creatively. Talent Curator – Grow people, not just teams. Transparent Leader – Lead with honesty and clarity. Leading with SPIRIT – Service, Perseverance, Inclusion, Respect, Integrity, and Teamwork guide everything you do. Why Atrium? Hear it from Maria O.: "For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road." Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: #J-18808-Ljbffr Capitolplazajeffersoncity