Help Desk Technician
Insight Global
Help Desk Technician
Support the flow of inbound help desk tickets throughout a Windows 10/11 upgrade for a major healthcare client. Contribute to clearing ServiceNow ticket backlog while also taking 35-40 service desk calls per day. Troubleshoot Office 365 and user access points (2FA, MFA). Work on a team of 15 other help desk resources to support long-term growth and maintenance of Windows environment lifecycle.
Vacancy posted 4 days ago
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