Office Manager

Benefits:

• Health insurance
• Paid time off
• 401(k) matching
• Competitive salary
• Employee discounts

About Us

We are a locally owned lawn and tree care business, proudly serving Northern Colorado for over 40 years. Our small, close-knit team is dedicated to providing exceptional service to our customers. We value honesty, hard work, family, and creating an environment where everyone has the opportunity to thrive.

Position Overview

We are looking for an Office Manager to join our team and manage our small office. This in-office role requires outstanding customer service skills, phone communication, and data entry expertise.

What to Expect

• Full-time hours (40 hours per week)Monday through Friday, with occasional Saturday shifts in April and May.
• Work Location: Fort Collins, CO office.
• Benefits: Paid holidays, paid time off, health insurance, and a Simple IRA with company match.

Key Responsibilities

• Serve as a point of contact for customer inquiries.
• Answer calls, emails and texts from customers and field technicians.
• Provide service information and resolve customer issues.
• Manage multi-line phone systems to handle calls efficiently.
• Accurate data entry to Customer Relationship Management (CRM) database.
• Process payment transactions securely.

Skills

• Exceptional customer service and communication skills (both written and verbal).
• Proficient in Google Suite, calendar tools, and Excel.
• Ability to learn new systems like our CRM software.
• Strong customer retention skills.
• Strong problem-solving and active listening skills.
• Capable of prioritizing tasks effectively in a fast-paced environment.

Experience Requirements

• Customer Service.
• Strong telecommunication skills.
• Data entry experience, strong typing skills

Compensation: $30-35 per hour, depending on experience.

Join Our Team!

If you're a detail-oriented and service-driven individual eager to make an impact, please submit your resume and cover letter. If it looks like a good fit, we will contact you for a phone interview.

Apply today and grow with us as we continue to provide outstanding lawn and tree care services to Northern Colorado!

Compensation: $30.00 - $35.00 per hour


Our Franchisees Need People Like You

Here at Lawn Doctor, we have a very simple approach to our work-be safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry.

Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated.

Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you.

We appreciate your interest and hope to have you on board a local franchise team as soon as possible.

* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.