Office Operations Assistant (Part-Time)

Office Operations Assistant (Part-Time)

Location: Arlington, VA (Onsite/Hybrid)

Position Type: Part-Time (around 20 hours per week)

The Association for Uncrewed Vehicle Systems International (AUVSI ), the world's largest nonprofit organization dedicated to advancing uncrewed systems and robotics, represents corporations and professionals from more than 60 countries across industry, government, and academia. AUVSI members work across the defense, civil, and commercial sectors.

We are proud to be the leading trade association serving the growing autonomous vehicle industry, including drones, automated and remotely operated ground and maritime vehicles, and their related components and systems.

Why Join AUVSI

Behind every great organization is someone who keeps things moving, notices what needs attention, and makes sure the details don't become distractions.

As AUVSI's Office Operations Assistant , you'll help create an organized, welcoming, and well-run workplace for our employees, members, visitors, and partners. From keeping the office ready for the day and supporting meetings to managing incoming inquiries, coordinating supplies and vendors, and helping maintain accurate information in our systems, you'll have a direct impact on how our team operates.

This is a great opportunity for someone who enjoys variety, takes pride in getting things done, and doesn't need to be told every time something needs attention.

The Opportunity

AUVSI is seeking a dependable and proactive part-time Office Operations Assistant to provide hands-on support for the day-to-day operations of our Arlington office.

This role combines workplace hospitality, reception, facilities coordination, administrative support, and basic data and inquiry management. You'll help keep our physical office organized and ready while also supporting the behind-the-scenes processes that allow our staff to work efficiently.

The ideal candidate is organized, approachable, detail-oriented, and comfortable taking ownership of routine responsibilities. You should be someone who notices what needs to be done, handles it independently when appropriate, and knows when something needs to be escalated.

This is an onsite-focused position in AUVSI's Arlington, Virginia office and is not designed as a remote role.

Your Day

No two days will look exactly the same, but your responsibilities will include:

• Provide scheduled reception and front-desk coverage, welcome visitors, and help create a professional and inviting office environment.
• Keep the kitchen, pantry, conference rooms, reception area, and shared spaces organized, stocked, and ready for employees and guests.
• Monitor and replenish office, kitchen, pantry, first-aid, shipping, and other routine supplies.
• Receive, sort, and distribute mail, packages, and deliveries and assist with outgoing shipments and courier services.
• Set up and reset conference rooms and common areas for staff, Board, member, and other meetings.
• Coordinate routine building-management, janitorial, maintenance, repair, and vendor requests and follow them through completion.
• Conduct routine office walkthroughs and identify items requiring attention before they become larger issues.
• Assist with workspace preparation for new employees, departing employees, and seating changes.
• Provide light administrative support, including copying, scanning, assembling materials, preparing name badges or tent cards, and organizing documents and supplies.
• Assist with onsite meeting hospitality, catering deliveries, refreshments, setup, and cleanup.
• Review and manage assigned inquiries from AUVSI's meetings@ and info@ mailboxes that require individual attention after automated handling.
• Research questions, coordinate with internal teams, route inquiries appropriately, and follow unresolved matters through resolution.
• Maintain response templates, routing guidance, SOPs, and other shared-mailbox resources.
• Track recurring questions and recommend improvements to automated responses, FAQs, routing rules, and operating procedures.
• Process unsubscribe and communication-preference requests in netFORUM accurately and promptly.
• Help maintain clean and accurate contact and organization records by correcting incomplete, outdated, duplicate, or inconsistent information.
• Support periodic data-cleanup projects and identify recurring data-quality issues.
• Complete other routine office-support responsibilities and special projects as assigned.

Must Haves

• High school diploma or equivalent; additional education or relevant training is a plus.
• Prior experience in office support, reception, workplace hospitality, facilities coordination, retail, or another service-oriented environment preferred.
• Dependable and punctual with the ability to maintain a consistent onsite schedule.
• Strong organizational and time-management skills.
• Excellent attention to detail.
• A proactive approach and the ability to recognize routine needs without waiting for detailed instructions.
• Professional, friendly, and service-oriented communication skills.
• Sound judgment and discretion when handling workplace information, visitors, deliveries, and access matters.
• Ability to prioritize competing requests, work independently, and recognize when an issue should be escalated.
• Basic proficiency with Microsoft Outlook, Word, Excel, and Teams.
• Comfort using online ordering, ticketing, shipping, and other business systems.
• Ability to move throughout the office and perform routine setup, stocking, and organizational tasks.
• Ability to move and lift office supplies, packages, beverage cases, and meeting materials weighing up to 50 pounds, with reasonable accommodation as required by law.

Working Environment

• Part-time position based in AUVSI's Arlington, Virginia office.
• This is an onsite-focused role and is not designed as a remote position.
• The regular part-time schedule will be established based on office coverage and operational needs.
• Occasional schedule adjustments may be requested to support in-office meetings or events.
• Regular interaction with AUVSI employees, members, visitors, delivery personnel, building management, and service providers.

Join a collaborative, mission-driven organization working at the center of one of today's most innovative and rapidly evolving industries.

You'll be part of a team that values One Team, Serve with Energy, Driven by Results, and Shape the Future — while playing an important role in making sure the workplace and the people in it have what they need to succeed.

If you're someone who notices the details, enjoys helping people, and likes the satisfaction of making an office simply work better , we'd like to hear from you..