Team Leader
Catholic Charities of the Archdiocese of New York
Youth Worker
Summary: Responsible for providing individual needs assessment and developing short and long term goals. The Youth Worker is also responsible for the overall planning and monitoring of the Youth Council and Participant recruitment.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Conduct initial needs assessment, intake and orientation of new participants.
- Create short- and long-term goals for participants based on the needs assessment.
- Maintain teen participant folders and application.
- Develop and implement lesson plans for Youth Council and youth leadership activities and special initiatives.
- Collect participant's report cards to monitor their educational progress and keep track of youth academic life.
- Monitor and track participant attendance and conduct outreach to support retention
- Assist with the recruitment of teen participants.
- Co-facilitate Parent Meetings.
- Responsible for keeping the Program Director and Assistant Director informed of any changes and abnormalities that may occur.
- Submit weekly reports to the Program Director and Assistant Director on a timely basis.
- Attend all program staff meetings, trainings, and special events.
- Assist other staff when needed.
Position Type and Expected Hours of Work: This is a part-time position. Work hours are as follows: Monday-Friday 6pm-10pm some Saturdays 12am-5pm. Monday – Friday 6pm-11pm.
Working conditions and physical demands required: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Ability and patience to work with children and young people, recognizing their exuberance and juvenile behavior, particularly in group settings. • Remain in a stationary position either working at a computer or monitoring activities. • Move for long periods, providing instruction. • Travel when taking field trips, using public transportation, traverse city streets, ascend/descend stairs, and be exposed to outside weather conditions, while escorting youth.
Qualifications: Education and/or experience required: • Minimum of a High School Diploma/GED; or working towards an AA or BA degree preferred • 2 years Youth Worker experience • Experience facilitating workshops and providing one on one peer mediation preferred
Skills, Licenses, and/or competencies required: • Demonstrated ability to work collaboratively with teams • Demonstrated ability to work with families who face exceptional challenges • Excellent social skills demonstrative of empathy and support
- ...Umbrella BPO is seeking a Customer Support Team Lead in the United States. This role involves supervising a team of customer support specialists, handling escalated customer inquiries professionally, and driving process improvements. Candidates should have at least 3...Suggested
- ...customers with confidence Keep records accurate and support daily office duties Help create a friendly environment for customers and team members Communicate clearly with the team to keep the day on track What we offer No experience required Full-time schedule (Monday...SuggestedFull timeWork at officeShift work
$20 per hour
...ocean branch, or contract logistics site. They serve as a primary point of contact for customers, carriers, drivers, and internal teams, helping ensure shipments move smoothly and customers receive timely, accurate updates. They are responsible for scheduling, shipment...SuggestedHourly payContract workPart timeWork at officeMonday to Friday- ...discovery to launch. The ideal candidate will manage detailed project plans, oversee onboarding tasks, and collaborate with technical teams to ensure success. This role requires 3-5 years in a customer-facing role within a B2B SaaS environment, strong organizational and...SuggestedRemote work
$49.55k - $82.31k
Overview Salary Range: $49,549-$82,307 Position Summary The Customer Service Coordinator manages Air and Ocean Import or Export shipments ensuring effective customer service, accurate shipment processing, timely deliveries and troubleshooting errors. The position is located...SuggestedTemporary workLocal areaOverseasFlexible hours- ...emphasis on communication skills and problem-solving abilities. You will lead discovery meetings, analyze customer data, and identify upsell opportunities. Join a dynamic team that offers flexibility for remote work and a competitive compensation package. #J-18808-Ljbffr...Remote work
- ...booking efficiency and customer retention. Collaboration & Coordination Coordinate closely with customer service, dispatch, and field teams to ensure seamless service delivery. Support internal communication to improve workflow efficiency and customer satisfaction. What...Full timeRemote work
$19 - $20 per hour
...urgency and empathy Analyze and interpret delivery data to identify trends Execute workflows to meet SLAs Collaborate with internal teams to improve processes Qualifications: Bachelor's degree or equivalent work experience 2+ years project coordination experience (technology...Contract workWork experience placementRemote workWeekend work- Overview Looking for a computer literate person for the front counter of a VERY busy Auto Sales/Service Family Business. The right person for this job should have computer skills (Word, Excel, AllData preferred but will train), pleasant phone voice, able to multi-task,...
- ...including Granola, Ramp, Clay and Loom, and a growing network of ~10k leaders using Liftoff to connect the best people in their networks.... ...processes. The Opportunity Onboard leaders and hiring teams using Liftoff, and check in with them as they go. Provide a great...
$18 per hour
...leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and...Hourly payPart timeFlexible hoursNight shiftEarly shift- ...workflows, and AI-first experiences, we're empowering accounting teams to own the continuous window into companies' finances and... ...operator who's already led a team and a number. Classic CS or AM leader from a peer SaaS who can name the number they moved and exactly...
- A leading fintech company is seeking a Customer Success Manager to manage enterprise accounts. You will analyze performance data, identify growth opportunities, and build long-term customer relationships. The ideal candidate has over 5 years of experience in customer success...
- ...ensure better care at a lower cost —delivering the highest value to those who need it most. A Customer Experience Lead will manage a team of 8–10 agents who deliver exceptional service to our Medicare Advantage members and providers. You will coach, manage performance,...Full timeMonday to FridayFlexible hoursShift work
- ...Intuition, Stanford) and ex-attorneys. Following an excellent seed round and rapid customer adoption, we're expanding our customer success team to keep up with demand. Who you are You have 5+ years of experience in customer success, account management, or other client...Work at office
$300 per month
..., Amjad Masad, Clem Delangue and many other operators/technical leaders. "Basis is on the frontier of building production-grade, long-... ...enterprise accounts directly while hiring, building, and leading the CS team. You'll write the CS playbook, own renewal performance, and...Full timeWork at office- A leading technology firm in the United States seeks an AI Customer Success Manager to oversee a segment of small business clients. The role involves ensuring customer satisfaction, driving product adoption, and identifying upsell opportunities. Candidates should have ...Remote work
- T.J. Maxx - 410 Gateway Drive, Gateway Center, Brooklyn, NY 11239, United States of America [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach...Immediate start
- ...support to determine patient eligibility for Medicaid. Responsibilities include overseeing accounts, reviewing applications, and managing team members for efficient processing. The ideal candidate must have a minimum Associates Degree, supervisory experience, and be...
- ...expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable... ...and AI software consumption. This role requires a strong people leader who is equally comfortable coaching CSMs, stepping into customer...Work experience placementWork at officeWork from home
- ...more efficiently, and deliver better digital services to their communities. Customer Success is central to that mission. Our support team provides clear communication, dependable assistance, and timely resolution while delivering a concierge-level experience to the...Full timeLocal areaRemote work
- As a Customer Relations Coordinator, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot...
- ...presentations and postcards, and being the liaison to marketing specialists for more complex support requests Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass Support ongoing projects such as new office openings, national...Work at officeRemote work
- ...Hi! I’m Lisa, VP of Revenue and Operations at Castle, and I’m the hiring manager for this role. We’re a lean and intentional team (around 20, everyone’s an engineer except me, and maybe you) protecting some of the biggest brands in the world from account abuse. Many of...Work at officeRemote workFlexible hours
$30k
...entire post‑sale customer experience, globally. Instants needs a leader who has seen this movie before – someone who has personally... ...motion and replace firefighting with systems, standards, and a team that runs. Why Instant Instant is the world’s first AI‑powered marketing...Live inWork at office3 days per week- ...Success Lead , you will be responsible for leading and running a sub-team of Customer Success Managers and/or Associates and leading the... .... Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with...Work at officeRemote workWorldwideFlexible hours
- ...communicate roadblocks, and work effectively, even when operating under uncertainty What the job involves At Stellar, the Customer Success team serves as strategic partners to our Customers, which include health plans, major health systems, and other risk-bearing entities...Work at officeRemote work
- ...Compensation: $90,000+annually&bonus incentives Lead a high-performing team and elevatethe customerexperience in a fast-growing organization... ...all interactions. This role is ideal for a people-focused leader who thrives in fast-paced environments and knows how to build...Full time
$60k - $80k
A leading customer support provider is seeking a Customer Support Manager to lead a remote team across the United States. This role involves managing daily operations, developing team members, and ensuring top-notch customer service. With 5+ years of customer support experience...Remote job- ...experience, including two years in SaaS support, and strong hands-on management skills. This hands-on role involves managing a small support team, improving workflows in Zendesk, and ensuring customer satisfaction. Competitive benefits include healthcare, flexible PTO, and a...Flexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Team Leader. Be the first to apply!
- group strategy director New York, NY
- clinical team leader New York, NY
- marketing team manager New York, NY
- data team lead New York, NY
- team leader New York, NY
- application team lead New York, NY
- group home manager New York, NY
- group operations director New York, NY
- group operations manager New York, NY
- after school program leader New York, NY


