Food & Beverage Supervisor

Cambria Hotel Washington D.C. Navy Yard Riverfront is a modern business and lifestyle hotel located on the vibrant Navy Yard Riverfront. We are looking for a Food & Beverage Supervisor to manage and supervise all aspects of our food and beverage operations, including complimentary services and banquets, ensuring success in finances, cost control, guest satisfaction, and employee satisfaction. Position Summary To manage and supervise all aspects of the hotel's food and beverage operations, including complimentary services and banquets, to ensure success in the areas of finances, cost control, guest satisfaction, and employee satisfaction. Essential Functions Supervise and manage the daily operations of the food and beverage department. Ensure that the level of quality and presentation meets standards daily. Personally respond to all guests' comments and complaints to ensure they are being handled promptly. Train staff on job competencies and ensure they are aware of hotel policies and procedures, including service standards for the hotel and guest brand standards regarding service and cleanliness. Monitor the department to ensure all brand requirements are met daily in both the kitchen area and the front of house. Review standards to ensure the department is operating within brand and hotel requirements. Address staff inquiries and issues promptly and professionally. Responsible for training, supervising, and monitoring food sanitation and safety procedures in the kitchen and dining area. Responsible for working with the sales department and housekeeping department to ensure banquets are handled according to BEO requirements and to the guests' satisfaction. Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards and guests' expectations. Responsible for training, management, development, and evaluation of all food and beverage employees. Ensure compliance with all hotel and brand policies and procedures, as well as local, state, and federal laws and regulations. Education and Experience Previous food & beverage experience required. Previous supervisory experience required. A certificate in Food Sanitation is preferred. Skills and Abilities Clear verbal and written communication skills. Certified food handler. Must be able to work in a fast-paced and high-volume environment. Ability to motivate and train employees in guest services. Additional Responsibilities The hotel operates 24/7, requiring department schedules to adapt to varying business demands. Employees may need to work shifts outside their preferred or usual hours. Employees must comply with all hotel-established work rules, procedures, and policies, including those outlined in the employee handbook. Benefits and Perks Donohoe Hospitality Services offers a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts, and more. Minimum 32 hours/week to qualify. Daily pay access is also available. Salary Range: $23.00 – $25.00 per hour (experience-based compensation) #J-18808-Ljbffr