Food & Beverage Supervisor

Food & Beverage Supervisor

Join the team at Cambria Hotel Washington D.C. Navy Yard Riverfront! Cambria Hotel Washington D.C. Navy Yard Riverfront is a modern business and lifestyle hotel located on the vibrant Navy Yard Riverfront. Our hotel features urban-inspired spaces and 154 accommodations that reflect the energy of our neighborhood. Our guests enjoy local comfort food and wines at our restaurant, Row House, or sip craft beers and cocktails on our rooftop bar, Perch SW, with stunning city views. With a prime location near the National Mall, Smithsonian museums, and just six miles from Reagan National Airport, we offer a seamless experience for both business and leisure travelers.

At Cambria Hotel, we value creativity, hospitality, and excellence, and we provide you with the opportunity to contribute to a unique guest experience in an exciting environment. If you're passionate about delivering exceptional service and want to be part of a hotel that embodies the spirit of Washington, D.C., Cambria Hotel Washington D.C. Navy Yard Riverfront is the place for you.

Salary Range $23.00 - $25.00 per hour (experience-based compensation)

Position Summary

To manage and supervise all aspects of the hotel's food and beverage operations, including complimentary services and banquets, to ensure success in the areas of finances, cost control, guest satisfaction, and employee satisfaction.

Essential Functions

• Supervise and manage the daily operations of the food and beverage department.
• Ensure that the level of quality and presentation meets standards daily.
• Personally respond to all guests' comments and complaints to ensure they are being handled promptly.
• Train staff on job competencies and ensure they are aware of hotel policies and procedures, including service standards for the hotel and guest brand standards regarding service and cleanliness.
• Monitor the department to ensure all brand requirements are met daily in both the kitchen area and the front of house.
• Review standards to ensure the department is operating within brand and hotel requirements.
• Address staff inquiries and issues promptly and professionally.
• Responsible for training, supervising, and monitoring food sanitation and safety procedures in the kitchen and dining area.
• Responsible for working with the sales department and housekeeping department to ensure banquets are handled according to BEO requirements and to the guests' satisfaction.
• Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards and guests' expectations.
• Responsible for training, management, development, and evaluation of all food and beverage employees.
• Ensure compliance with all hotel and brand policies and procedures, as well as local, state, and federal laws and regulations.

Education and Experience

• Previous food & beverage experience required
• Previous supervisory experience required
• A certificate in Food Sanitation is preferred.

Skills and Abilities

• Clear verbal and written communication skills
• Certified food handler
• Must be able to work in a fast-paced and high-volume environment
• Ability to motivate and train employees in guest services.

Additional Responsibilities

• The hotel operates 24/7, requiring department schedules to adapt to varying business demands. Employees may need to work shifts outside their preferred or usual hours.
• Employees must comply with all hotel-established work rules, procedures, and policies, including those outlined in the employee handbook.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that enhance their quality of life at work and beyond. *minimum 32 hours/week to qualify

We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.